Customer-focused professional with successful 4 year career in Customer relations sector. Dynamic successful applying Great customer service and clear and concise communication in busy business environment.
Overview
4
4
years of professional experience
Work History
Manager Associate 2
Hertz Car Rental
11.2021 - Current
Oversaw training and onboarding process for all newly hired employees.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements for our fleet
Oversaw monthly collections and maintained high payment rates by building positive relationships with Customers.
Created great relationships with businesses to insure further business for the company.
Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Explained services and products to customers in friendly and engaging way.
Shouldered management responsibilities during absence of manager.
Boxer
Amazon
01.2021 - 04.2021
Ate healthy, nutritious meals on regular schedule.
Trained heavily every day to improve skills.
Pursued strong exercise regimen to stay in peak physical condition.
Maintained an efficient work flow to complete daily targets.
Electroncis Associate
Walmart
05.2017 - 12.2019
Worked varied hours, days, nights and weekends as business needs dictate.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.