Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Noel

Portsmouth

Summary

Customer-focused professional with successful 4 year career in customer relations sector. Successful in applying great customer service and concise communication in a busy environment. Putting customer needs above all and creating great relationship.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Setup/Utility Worker

OSCO Industries
05.2023 - Current
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Generated required paperwork and records related to installation, maintenance and repair of utility systems.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.

Manager Associate 2

Hertz Car Rental
11.2021 - 05.2023
  • Oversaw training and onboarding process for all newly hired employees.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with Customers.
  • Created great relationships with Dealerships to insure further business for the company.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Explained services and products in detail to customers in a friendly and engaging way.
  • Accomplished multiple tasks within established timeframes.

Electroncis Associate

Walmart
05.2017 - 12.2019
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Education

High School Diploma -

Canal Winchester
05.2019

Skills

  • Machinery operation
  • Experienced in operating power tools
  • Skilled in heavy equipment operation
  • Manual handling expertise
  • Testing equipment
  • Effective task prioritization
  • Customer service
  • Data entry

Certification

Forklift Certified

Timeline

Setup/Utility Worker

OSCO Industries
05.2023 - Current

Manager Associate 2

Hertz Car Rental
11.2021 - 05.2023

Electroncis Associate

Walmart
05.2017 - 12.2019

High School Diploma -

Canal Winchester

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