JACOB NOYOLA
San Juan,TX
Summary
Attentive and reliable professional with strengths in customer service and merchandising. Work well within teams to maintain quality and quantity of produce items as well as promotes sales through effective customer engagement.
Overview
12
12
years of professional experience
2025
2025
years of post-secondary education
Work History
Team Member
Tractor Supply Company
04.2022 - 04.2025
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized stock displays.
- Operated cash register and processed customer transactions.
Assistant Manager
Wilson's Leather
08.2018 - 01.2020
- $16hr Biweekly- As Assistant Manager I was in charge of multiple associates making sales, bundle deals, filing customer surveys, cleanliness of store, ensuring inventory was impeccably kept, theft was dealt with along with police cases filed.
Contractor's Assistant
05.2014 - 01.2019
- $80 a Day- On Call- Contractor's Assistant in charge of material handling, inventory, bilingual customer interaction, interaction with multiple teams of workers coordinating to bring massive projects together.
Night shift Sales Associate
Stripes
01.2016 - 10.2016
- $10.75hr Biweekly- Sales, restock of inventory, custodial duties, receiving orders\shipments of inventory, repair or basic maintenance of machinery all done by my hands on the Night Shift 12hr.
Sales Associate Supervisor
Convergys
05.2013 - 07.2015
- $11.50hr Biweekly- Listening in on calls ensuring associates greet customers resolve their issues make sales offer on every customer interaction verifying questions and answering and understood as well as end in a positive manner. Guide and assist staff to better handle calls if and when necessary ensuring that standards are being met including average call handling time conflict resolution customer retention etc.
- AT&T Call Center
Education
Computer Science -
South Texas College
Electrician -
Brightwood Vocational College
01.2016 - 07.2016
High school or equivalent -
PSJA Memorial Highschool
01.2008 - 06.2012
Skills
- Exceptional organizational skills
- Customer service experience
- Conflict resolution and de-escalation skills
- Multitasker
- Security Officer training
- Basic Police Officer training
- Basic computer skills
- Basic vehicle mechanics understanding
- Adaptability
- Composed
- Vigilante
- Efficient time management
- Electrician safety and protocols
- Forklift Trained/Certificated
- Public safety and procedures knowledge
- OSHA safety regulations and Information knowledge
Personal Information
- Date of Birth: 06/06/94
- Gender: Male
- Nationality: Hispanic
- Driving License: 48349818
Hobbies and Interests
- Mechanical Engineering
- Agricultural Engineering
- Architectural Engineering
- Computer Programming/Coding
- Social Media
- Website Design/Programming/Marketing
- Application development
- Communication services/sciences
- I.T Security Services
- Historical Design
- Cultural Studies
- DIY Crafts
- Church volunteer work/Outreach program
Languages
- Spanish
- Other
- English, Primary Language
- Spanish, Basic understanding
- Other, In the process of learning another language while also cementing the others I know
Achievements And Awards
- JROTC Honor Guard
- JROTC Saber Team and Ceremonies
- JROTC Marksmanship Squad
- Security Arresting Procedure 1-3
- Hostile Security training
- Electrician Apprenticeship License
- Church Sheepdog Security
Timeline
Team Member
Tractor Supply Company
04.2022 - 04.2025
Assistant Manager
Wilson's Leather
08.2018 - 01.2020
Electrician -
Brightwood Vocational College
01.2016 - 07.2016
Night shift Sales Associate
Stripes
01.2016 - 10.2016
Contractor's Assistant
05.2014 - 01.2019
Sales Associate Supervisor
Convergys
05.2013 - 07.2015
High school or equivalent -
PSJA Memorial Highschool
01.2008 - 06.2012
Computer Science -
South Texas College