Jacob Obeng Akese
Glen Burnie,MD
Overview
15
15
years of professional experience
Work History
Incident Response
Costco
08.2018 - Current
- Actively participated in incident response activities when a breach occurs involving sensitive data.
- Participated in incident response processes when needed.
- Created policies and procedures for effective incident response management.
- Assisted in developing incident response plans in case of a cyber attack.
- Maintained up-to-date knowledge of industry trends related to incident response and management.
- Participated in incident response activities such as containment, eradication, recovery, and reporting.
Incidence Response
Voyage Consultant LLC (Contract)
Baltimore, Maryland
03.2021 - 02.2023
- Established crisis management and emergency response plans, conducting regular drills to ensure preparedness.
- Provided guidance on DevOps processes such as incident response planning, disaster recovery planning.
- Established trusting relationships with clients through active listening and empathetic responses.
- Tracked daily call volume, maintaining an up-to-date log of responses dispatched from the station.
System Administrator
Prudential Bank Ltd
Kumasi , Ghana
02.2011 - 11.2015
- Implemented security protocols to safeguard sensitive banking data.
- Configured network devices to ensure robust connectivity across branches.
- Conducted system backups and recovery processes for data protection.
- Troubleshot hardware and software issues to minimize downtime.
- Trained staff on best practices for technology usage and security awareness.
- Created user accounts and managed access rights for users.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Performed regular backups of critical data and documents.
- Installed, tested and evaluated new systems, applications and patches.
Education
Bachelor of Science - Business in Computing With Information System
University of Lancashire UK
United Kingdom07-2026
Advance Diploma in Computing With Business Management -
Ncc Education - UK
United Kingdom01-2025
CompTIA Network+
Certificate
CompTIA Security+
Certificate
CompTIA CYSA+
Certificate
Skills
- Incident response
- Cybersecurity awareness
- Network Engineer
- Crisis management
- Communication skills
- Data analysis
Timeline
Incidence Response
Voyage Consultant LLC (Contract)
03.2021 - 02.2023
Incident Response
Costco
08.2018 - Current
System Administrator
Prudential Bank Ltd
02.2011 - 11.2015
Bachelor of Science - Business in Computing With Information System
University of Lancashire UK
Advance Diploma in Computing With Business Management -
Ncc Education - UK
CompTIA Network+
Certificate
CompTIA Security+
Certificate
CompTIA CYSA+
Certificate