Jacob Ogden-Harkins
Bakersfield,CA
Summary
Career-focused professional with strong communication and organizational skills. Proficient in Microsoft Office Suite and experienced in delivering exceptional customer service. Dedicated employee with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing daily office tasks, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Beautiful You Medical Spa
Bakersfield, California
09.2020 - 11.2021
- Administered injections, medications and treatments as directed by physician, ensuring patient safety and comfort.
- Filed insurance claims accurately, adhering to applicable regulations and deadlines.
- Managed patient flow by answering phones, scheduling appointments, and greeting visitors professionally.
- Ordered medical supplies and maintained inventory logs to ensure adequate stock for daily operations.
Administrative Assistant
Electra Blue Incorporated
Hollywood, CA
07.2019 - 09.2021
- Coordinated all mail, emails, and phone communications for meetings and appointments.
- Managed client interactions with publicists, reporters, agents, accountants, and business managers.
- Served as liaison between client and medical professionals, overseeing medication management.
- Administered prescribed medications according to physician instructions.
Medical Assistant
Clinica Sierra Vista
Bakersfield, CA
09.2018 - 09.2019
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing venipunctures, injections and diagnostic procedures and ancillary tests
- Efficient handling of administrative duties that allowed doctors to focus on the health concerns of their patients
- Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
- Update job knowledge by participating in educational opportunities and reading professional publications
Medical Assistant & Patient Care Coordinator
Adventist Health Urgent Care
Moorpark, CA
04.2017 - 07.2018
- Efficient handling of administrative duties that allowed doctors and nursing staff to focus on the health concerns of their patients
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing venipunctures, injections and diagnostic procedures and ancillary tests
- Proficient in collecting and preparing laboratory specimens. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
Manager & Director of Events
Kalologie Medical Group
Thousand Oaks, CA
05.2012 - 05.2017
- Assisted healthcare professionals during various medical procedures.
- Performed accounting tasks, including recording cash flow and preparing bank deposits.
- Developed marketing strategies and organized events to enhance outreach.
- Maintained client database while scheduling appointments and promoting products.
- Managed vendor relations by negotiating contracts for timely service delivery.
- Analyzed customer feedback to formulate actionable plans for service improvement.
- Generated monthly operational performance reports for senior management.
Education
Medical Assistant - Program Completion
Simi Institute of Medical Careers
Simi Valley, CA01.2016
Completed Courses - Business Management
Bakersfield College
Bakersfield, CA01.2011
High School Diploma -
Centennial High School
Bakersfield, CA01.2009
Skills
- Patient care and medication administration
- Health information management
- Infection control and vital signs monitoring
- Customer service and support
- Conflict resolution
- Time management
- Regulatory compliance
- Clinical operations
- Medical billing and coding
- Medical terminology
- Insurance verification
Volunteer Experience
- World Special Olympics, Los Angeles, CA, Sports production team
- AIDS Walk Los Angeles, West Hollywood, CA, Volunteer with activities during the charity walk
- Ronald McDonald House, Hollywood, CA, Volunteer with children and families during times of need
- Jesus Shack, Bakersfield, CA, Volunteer for fundraising events and feeding the homeless
- Hands of Mercy, South of Mediterra, Mexico, Volunteer to help build homes for the needy in Mexico
- Gabriel House, South of Mediterra, Mexico, Volunteer with children at special needs orphanage
- Bwindi Community Hospital, Uganda, Africa, Volunteered in a medical hospital administering vaccines
- Dwelling Places, Uganda, Africa, Rescued children off the streets
- Ogden Family Christmas Dinner, Bakersfield, CA, Annually prepare and deliver food boxes to over 500 families
References
References available upon request.
Timeline
Medical Assistant
Beautiful You Medical Spa
09.2020 - 11.2021
Administrative Assistant
Electra Blue Incorporated
07.2019 - 09.2021
Medical Assistant
Clinica Sierra Vista
09.2018 - 09.2019
Medical Assistant & Patient Care Coordinator
Adventist Health Urgent Care
04.2017 - 07.2018
Manager & Director of Events
Kalologie Medical Group
05.2012 - 05.2017
Medical Assistant - Program Completion
Simi Institute of Medical Careers
Completed Courses - Business Management
Bakersfield College
High School Diploma -
Centennial High School