Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacob Olivos

North Providence

Summary

Dynamic and dedicated professional with experience as a Busser at Opa, excelling in table coordination and spill cleaning. Recognized for enhancing customer satisfaction through proactive service and excellent teamwork. Proven ability to maintain cleanliness and organization, contributing to a positive dining experience and efficient restaurant operations.

Driven Busser with almost 4 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

4
4
years of professional experience

Work History

Restaurant Busser

Opa
11.2021 - Current
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.

Education

Lasalle Academy
Providence, RI
05-2027

Skills

  • Condiment replenishment
  • Table pre-bussing
  • Table coordination
  • Spill cleaning
  • Professional appearance
  • Server support
  • Table bussing
  • Excellent teamwork
  • Table resets

Accomplishments

    HealthCORE Medical Internship

    Warren Alpert Medical School of Brown University – Providence, RI

    Summer 2025

  • Selected for a two-week intensive medical internship focused on healthcare education, clinical observation, and public health awareness.
  • Participated in workshops led by medical professionals, shadowed healthcare providers, and engaged in collaborative learning with aspiring peers.

Timeline

Restaurant Busser

Opa
11.2021 - Current

Lasalle Academy

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Jacob Olivos