Jacob Olvera
La Porte,TX
Summary
Dynamic and results-oriented professional with a proven track record at The Rouxpour, enhancing service quality and optimizing performance by 35%. Expertise in labor cost analysis, customer engagement, business development, and supply chain management drives impactful partnerships and significant sales growth. Adept at combining hard and soft skills to consistently exceed expectations in fast-paced environments. Committed to leveraging technology proficiency in software development and system administration to support organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Rouxpour
Houston, US
08.2021 - Current
- Managed front-of-house operations, implemented new training programs, resulting in improved service quality, and increased customer satisfaction.
- Oversaw liquor product placement to optimize visibility and sales performance, and was recognized company-wide for the lowest cost-to-sales ratio.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Collaborated with local businesses and liquor vendors to create mutually beneficial partnerships.
- Utilized various software and tools to streamline processes and optimize performance by 35%.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Shop Hand
GB Premium OCTG Services LLC
La Porte, US
03.2018 - 07.2021
- Received and processed stock deliveries, verifying accuracy of incoming shipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assembled and disassembled equipment and tools to clean and maintain all shop materials.
- Ensured readiness of equipment for redeployment.
- Handled logistics and maintained consistent delivery schedules for oil rig operations.
- Executed fundamental accounting duties to assist team operations and maintain old project archives.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Education
Associates - Cyber Security
San Jacinto College
Pasadena, TX05-2026
Skills
- Labor Cost Analysis
- Customer engagement
- Supply chain management
- Public speaking
- Sales expertise
- Business development
Certification
- Food Handler Certification
- TABC Certification
References
References available upon request.
Timeline
Restaurant Manager
The Rouxpour
08.2021 - Current
Shop Hand
GB Premium OCTG Services LLC
03.2018 - 07.2021
Associates - Cyber Security
San Jacinto College
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