Jacob Ong

• Engaged with homeowners through cold knocks, skillfully initiating conversations without prior notice and quickly establishing rapport.
• Effectively communicated the benefits and features of solar energy solutions, tailoring presentations to address individual homeowner needs.
• Built trust and credibility, resulting in successful conversions and a strong sales performance in a competitive market.

• Managed multiple tables simultaneously in a high-volume, fast-paced environment, ensuring attentive and efficient service.
• Maintained composure during peak hours, balancing the needs of numerous guests while delivering a high level of customer satisfaction.
• Developed strong rapport with guests, enhancing their dining experience and contributing to the restaurant’s reputation as one of the most popular in Scottsdale.

• Busser

Efficiently turned over tables, ensuring rapid seating of new guests during busy shifts by promptly clearing and resetting tables.
Maintained a clean and organized dining area, supporting servers and contributing to a positive guest experience.

• Food Runner

Delivered food orders to tables with accuracy and attentiveness, describing dishes to guests to enhance their dining experience.
Coordinated with kitchen staff to ensure timely service and assisted in managing special requests or dietary needs.

• Expo

Inspected each plate for presentation quality, ensuring consistency with restaurant standards before food reached guests.
Acted as a liaison between kitchen and front-of-house staff to maintain smooth service flow during peak hours.