Jacob O'Rear

•Delegated tasks to productively run the floor in the most efficient manner.

• In charge of training new employees on cafe protocol.

•Managed labor to increase sales numbers.

•Kept workflow at a maxim to increase productivity in a timely manner.

•Maintained and cultivated POS system for convenience and ease of use

• Improved team efficiency by implementing new scheduling and task management strategies.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Streamlined inventory management processes to reduce waste and increase profitability.

• Overseeing the transition to electronic ordering through POS
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Collaborated with management to develop strategies for improving overall store operations.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Streamlined inventory management processes to reduce waste and increase profitability.
• Overseeing 

• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
• Executed and supervised plate preparation according to temperature and condiment specifications.

• Created identical dishes numerous times daily with consistent care, attention to detail and quality.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Took food orders from cashiers and cooked items quickly to complete order items together.

• Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations..
• Streamlined research processes to meet tight deadlines for multiple projects.
• Collaborated with leadership team to identify relevant questions and determine best methods of collection.

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Helped store management meet standards of service and quality in daily operations.
• Completed store opening and closing procedures and balanced tills.

• Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
• Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
• Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.

• Assisted Special needs children in multiple ways as well as overseeing their growth

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.