Jacob Oser
Lakewood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Lifeline EMS
09.2023 - Current
- Maintain levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Assist less experienced EMTs to facilitate growth and promote confidence in the field while emphasizing the importance of safety.
- Conduct daily equipment and vehicle checks to maintain continuous and safe operation.
- Develop and maintain rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Respond to calls and/or transport patients while driving code 3 as needed to improve response times and patient outcomes.
- Communicate with patients about pain, comfort and needs during transportation and preliminary medical care.
- Document medical care and timelines using portable electronic tablet for each individual call.
- Evaluate patient vital signs and status to determine care needs using pulse oximeters and both electronic and manual vital sign monitoring devices.
- Use equipment to provide basic life support to treat and transport patients.
- Assist registered nurses and paramedics on critical care or ALS transports while acting within scope of practice.
- Assist with lifting and moving patients.
- Handle patient transfers from one medical facility to another.
Emergency Medical Technician (Events)
Medical & Safety Inc.
04.2023 - Current
- Coordinate with event staff to provide smooth response for patients in need of medical assistance at large scale venues and events such as county fairs, concerts, shows, and marathons.
- Determine medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Assist less experienced EMTs to facilitate growth and promote confidence in the field while emphasizing the importance of safety.
- Respond to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Communicate with patients to gather incident and medical history information.
- Use equipment to provide basic life support in high stress situations with accuracy, safety and speed.
- Maintain accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Maintain equipment and readiness for calls at any time while on duty as well as for the following shift.
Emergency Medical Technician (Events)
Prevent EMS
01.2024 - Current
- Coordinate with event staff to provide smooth response for patients in need of medical assistance at large scale venues and events such as county fairs, concerts, shows, and marathons.
- Determine medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Assist less experienced EMTs to facilitate growth and promote confidence in the field while emphasizing the importance of safety.
- Respond to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Communicate with patients to gather incident and medical history information.
- Use equipment to provide basic life support to treat and transport patients in high stress situations with accuracy, safety and speed.
- Maintain accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Maintain equipment and readiness for calls at any time while on duty as well as for the following shift.
Rideshare Driver
Uber, Lyft
11.2013 - 09.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Use GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Inspect vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Optimize profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Work extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Wildland Firefighter
US Forest Service
04.2016 - 11.2021
- Served as a vital member of a team of 10 firefighters focused on managing and improving fire suppression efforts as well as fuels reduction projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Reviewed tree heights and locations to establish clear and efficient plans for felling operations.
- Appraised trees for characteristics, such as twist, rot and heavy limb growth to control fall direction with least damage amount.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Patrolled burned areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Prepared and collected data as directed by forester for use in forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Restaurant Supervisor
Arizona Snowbowl
12.2017 - 05.2019
- Led and supervised a team of between 10-15 employees in multiple departments including retail, service, food and beverage.
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Recieved shipments and documented accurate inventory supply counts throughout each week.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Emergency Medical Technician
MedCoast Ambulance Service
04.2015 - 04.2016
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Documented medical care and timelines using portable electronic tablet for each individual call.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and both electronic and manual vital sign monitoring devices.
- Use equipment to provide basic life support to treat and transport patients.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
Delivery Driver
Domino's Pizza
03.2013 - 04.2016
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Processed payments by accepting cash, credit and debit card payments.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered food products to customer doorsteps and business offices.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked overnight shifts during peak periods to meet coverage needs.
Pizza Maker
Domino's Pizza
12.2010 - 06.2013
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Coached new workers on store policies, pizza making and dough preparation.
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
Education
Associate of Science - Fire Science
Long Beach City College
Long Beach, CA12.2017
EMT Certificate - EMT-B
CIEMT
Long Beach, CA02.2015
High School Diploma -
Woodrow Wilson Classical High School
Long Beach, CA06.2013
Skills
- Leadership
- Critical Thinking
- Complex Problem-Solving
- Safe Equipment Demonstrations
- Hazard Identification
- Radio Operations
- Clear Communication
- Active Listening
- Supervising Employees
- Employee Coaching and Motivation
- Strategic Planning
- Team Assignments
- Fire Suppression Techniques
- Mechanical Equipment Repair
Certification
NREMT EMT-B
CA STATE EMT-B
ICS-100 Introduction to Incident Command System
ICS-700 National Incident Management System
A-110 Aviation Transportation of Hazardous Materials
A-219 Helicopter Transport of External Cargo
CEVO 3 Emergency Vehicle Operations
NSC Defensive Driving Course 9th Edition
L-180 Human Factors On The Fireline
L-280 Followership To Leadership
S-130 Firefighter Training
S-131 Firefighter Type 1
S-190 Introduction to Wildland Fire Behavior
S-211 Portable Pumps and Water Use
S-212 Wildland Fire Chain Saws
S-215 Wildfire Operations In The Urban Interface
S-230 Single Resource - Crew Boss
S-236 Heavy Equipment Boss
S-270 Basic Air Operations
S-290 Intermediate Wildland Fire Behavior
Timeline
Emergency Medical Technician (Events)
Prevent EMS
01.2024 - Current
Emergency Medical Technician
Lifeline EMS
09.2023 - Current
Emergency Medical Technician (Events)
Medical & Safety Inc.
04.2023 - Current
Restaurant Supervisor
Arizona Snowbowl
12.2017 - 05.2019
Wildland Firefighter
US Forest Service
04.2016 - 11.2021
Emergency Medical Technician
MedCoast Ambulance Service
04.2015 - 04.2016
Rideshare Driver
Uber, Lyft
11.2013 - 09.2023
Delivery Driver
Domino's Pizza
03.2013 - 04.2016
Pizza Maker
Domino's Pizza
12.2010 - 06.2013
Associate of Science - Fire Science
Long Beach City College
EMT Certificate - EMT-B
CIEMT
High School Diploma -
Woodrow Wilson Classical High School
NREMT EMT-B
CA STATE EMT-B
ICS-100 Introduction to Incident Command System
ICS-700 National Incident Management System
A-110 Aviation Transportation of Hazardous Materials
A-219 Helicopter Transport of External Cargo
CEVO 3 Emergency Vehicle Operations
NSC Defensive Driving Course 9th Edition
L-180 Human Factors On The Fireline
L-280 Followership To Leadership
S-130 Firefighter Training
S-131 Firefighter Type 1
S-190 Introduction to Wildland Fire Behavior
S-211 Portable Pumps and Water Use
S-212 Wildland Fire Chain Saws
S-215 Wildfire Operations In The Urban Interface
S-230 Single Resource - Crew Boss
S-236 Heavy Equipment Boss
S-270 Basic Air Operations
S-290 Intermediate Wildland Fire Behavior
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