Jacob Ouellette
Scarborough,ME
Summary
Professional and friendly in a sales environment. Comfortable working independently or as part of a team. Possesses a strong work ethic. Customer service and sales oriented. Eager to secure entry-level Sports Management position. Background in product promotion, customer complaint resolution and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Commercial Cleaner
Select Property Management
12.2022 - 09.2023
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
Gate Attendent
Powderhorn Campground
04.2022 - 10.2022
- Monitored gate areas and addressed security situations with management.
- Communicated with site personnel by relaying information via radio calls.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
Pet Quarters
09.2019 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Game Attendant
Funtown Splashtown USA
06.2017 - 08.2018
- Greeted guests professionally and courteously at various game booths within the park.
- Monitored game play by park attendees.
- Handled money and and a cash draw.
Education
Bachelor of Business Administration - Sports Management
University of Southern Maine
Portland05.2025
Associate of Arts - Liberal Arts And General Studies
Southern Maine Community College
South Portland, ME05.2022
Skills
- Product Sales
- Product Recommendations
- Maintenance Requests
- Cash Register Operation
- Upselling
- Cash Handling Accuracy
- Visitor Screening
- Customer Service
- Friendly and outgoing
Timeline
Commercial Cleaner
Select Property Management
12.2022 - 09.2023
Gate Attendent
Powderhorn Campground
04.2022 - 10.2022
Sales Associate
Pet Quarters
09.2019 - 09.2021
Game Attendant
Funtown Splashtown USA
06.2017 - 08.2018
Bachelor of Business Administration - Sports Management
University of Southern Maine
Associate of Arts - Liberal Arts And General Studies
Southern Maine Community College
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