Jacob Page
Texarkana,TX
Summary
Driven and empathetic professional with a proven track record, excelling in guest engagement and safe food handling. Demonstrated ability to enhance dining experiences and sales through exceptional customer service and order management. Skilled in fostering community relationships and maintaining high-quality standards, contributing to a positive and efficient working environment.
Overview
2
2
years of professional experience
Work History
Intern
Dry Bones Denver
05.2024 - 08.2024
- Built and maintained relationships with members of the houseless community in Denver through meal service and community outreach.
- Lead high school students through several contemplative practices aimed at developing and nurturing empathy and understanding of the realities community members face.
Server
Lost Pizza Co.
05.2023 - Current
- Upsold high-profit items to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server
Mi Pueblito Restaurant
08.2022 - 05.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Arts - Integrated Marketing And Communications
Harding University
Searcy, AR05.2026
Skills
- Guest Engagement
- Order Management
- Food inspection
- Safe Food Handling
- Exceptional customer service
- Professional Appearance
- Quality Control
- Community Resources
- Mental Health Training
- Efficient under pressure
- Attention to Detail
Timeline
Intern
Dry Bones Denver
05.2024 - 08.2024
Server
Lost Pizza Co.
05.2023 - Current
Server
Mi Pueblito Restaurant
08.2022 - 05.2023
Bachelor of Arts - Integrated Marketing And Communications
Harding University