Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Palacios-Parra

San Antonio,TX

Summary

I have been mechanically inclined since i can remember. I have worked on small electrical and plumbing problems watching and assisting my step father since i was about 11. i went on to the United States Marine Corps and further studied electrical and communications. i learned how to be the leader i am today. I strive for excellence in all fields when it comes to customer service and being professional. After the Marines i became sole custody parent for my two daughters which forced me into taking jobs will places like Hull doors and Bike word before they sold to TREK i was welding, cutting doors, palletizing them and delivering them to job sitesthen installing doors. Bike World i was a bike builder where i would build bikes all day from inexpensive easy builds like kids bikes to 15 thousand dollar race ready road bikes. i took all my jobs seriously to keep my kids in private schools and in tufrn learned so uch in all things customer serive and mission accomplishment. i love to exceed expectations whenever i can and i always like a good challenge.

Overview

19
19
years of professional experience

Work History

Sales Associate/ Installer

LDC Roofing
09.2024 - 07.2025
  • Developed strong product knowledge to assist customers in making informed purchasing decisions.
  • Utilized point-of-sale systems for efficient transaction processing and inventory management.
  • Analyzed customer feedback to identify areas for service improvement and enhance satisfaction.
  • Implemented promotional strategies to increase foot traffic and drive sales growth.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.

Site Manager

Bubble Bath Car Wash
06.2023 - 09.2024
  • Take care of maintenance customer service training crew money and bank deposits making sure site is always clean and tubing smoothly. Fixing and problems in tunnel ex. replacing motors, blowers, track, checking all chem levels refilling. receiving orders placing orders. delegating duties.
  • Managed staff scheduling, optimizing labor resources for peak service times.
  • Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
  • Coordinated maintenance schedules for equipment ensuring optimal functionality and uptime.
  • Led initiatives to enhance customer satisfaction through targeted service improvements.
  • Interviewed, hired, and trained new workers.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Installer

LED Authority
04.2021 - 05.2023
  • Installing led lights gutting old ones working on hot lights and cold lights meaning with and without power to them.
  • Skilled at using tools and ladders etc.
  • Installed LED lighting systems for commercial and residential projects, ensuring optimal performance and safety compliance.
  • Collaborated with project managers to schedule installations and manage timelines effectively.
  • Conducted site assessments to determine installation requirements and troubleshoot potential issues.
  • Maintained inventory of installation tools and materials, reducing downtime through efficient resource management.
  • Led quality assurance checks on completed installations, ensuring adherence to industry standards and client specifications.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Calculated materials and time needed for each job.

Maintenance Technician

UT Health San Antonio
08.2019 - 04.2021
  • Diagnosed mechanical issues in machinery, implementing timely repairs to minimize downtime.
  • Collaborated with teams to develop preventive maintenance schedules, enhancing equipment reliability.
  • Managed inventory of parts, tools and accessories, streamlining procurement processes for operational efficiency.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Installed new locks, door handles, and door closers.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Boosted overall productivity with timely preventive maintenance on key equipment.

Communications chief

USMC Enlisted
05.2006 - 06.2014
  • Chief of communications is in charge of taking charge and carrying out the plan of the day to include leading marines leading training cleaning organizing installing and keeping communications up and running at all time during training evolutions and deployments

Education

High school diploma -

Central Catholic high school
San Antonio, TX
07.2006

Skills

  • Car Wash
  • Maintenance
  • Management
  • Office Management
  • Landscape Maintenance
  • Cleaning Experience
  • Leadership
  • Cabinet installation
  • Fixture installation
  • Schematics
  • Customer service
  • Supervising experience
  • Plumbing
  • Sales
  • Construction painting
  • Hand tools
  • Groundskeeping
  • Distribution center
  • Reach truck
  • Electrical experience
  • Mechanical knowledge
  • English
  • Facilities maintenance
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Money handling
  • Verbal/written communication
  • Stocking and receiving
  • Cash register operation
  • Conflict resolution
  • Sales expertise
  • Product sales
  • POS system operation
  • Professional demeanor
  • Cleaning techniques
  • Strategic planning
  • Customer engagement
  • Task prioritization
  • Calm demeanor
  • Inventory tracking
  • Shipment processing
  • Expert in trouble shooting and problem solving
  • Energetic self-starter
  • Reading comprehension skills
  • Positive and professional
  • Service oriented
  • Contact follow-up

Timeline

Sales Associate/ Installer

LDC Roofing
09.2024 - 07.2025

Site Manager

Bubble Bath Car Wash
06.2023 - 09.2024

Installer

LED Authority
04.2021 - 05.2023

Maintenance Technician

UT Health San Antonio
08.2019 - 04.2021

Communications chief

USMC Enlisted
05.2006 - 06.2014

High school diploma -

Central Catholic high school
Jacob Palacios-Parra