Jacob Palmer
Worcester,MA
Summary
Experienced dock operations supervisor with a background in freight handling, load planning, and yard management. Known for keeping freight moving, enforcing safety standards, and improving terminal efficiency.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Saia LTL Freight
Shrewsbury, Massachusetts
07.2024 - Current
- Supervised SAIA LTL Freight dock teams during freight handling and loading.
- Coordinated pickup and delivery schedules across SAIA LTL Freight terminal operations.
- Ensured safety compliance and enforced freight handling procedures on dock, promoting workplace safety.
- Directed linehaul and local freight flow to keep terminal movement smooth.
- Oversaw labor assignments and shift coverage for SAIA LTL Freight operations, optimizing resource allocation.
- Trained dock associates on freight sorting, scanning, and shipment processing.
- Identified areas for improvement and developed actionable strategies, enhancing overall operational efficiency.
- Assisted other departments to meet organizational goals.
Dock Worker
A. Duie Pyle, Inc.
Northborough, Massachusetts
01.2024 - 07.2024
- Managed loading and unloading processes, ensuring timely freight handling and optimal dock operations. freight trailers for A. Duie Pyle dock operations
- Inspected shipments for damage before sorting freight by route
- Scanned freight labels and updated shipment status in dock system
- Secured freight with straps, dunnage, and dock equipment
- Operated forklifts to move cargo around the dock area.
Yard Hostler Driver
Pacific Rail Services
Worcester, Massachusetts
08.2023 - 01.2024
- Coordinated trailer movements between rail ramps and storage locations to optimize yard operations.
- Provided timely radio updates to dispatch and yard crews to enhance movement coordination.
- Maintained accurate logs of trailer locations and movements to ensure effective yard records.
- Placed containers and trailers to support rail service schedules.
- Applied Pacific Rail Services safety rules during all yard operations.
Unload Supervisor
UPS
Shrewsbury, Massachusetts
06.2021 - 06.2023
- Supported pre-load package sorting and trailer staging during early-morning hub operations.
- Assigned loaders and ensured safe workflow across dock and belt areas.
- Monitored package handling for accuracy, damage prevention, and proper conveyor placement.
- Trained new preload staff on scanning, loading, and safety procedures to enhance operational readiness.
- Established objectives for team members that aligned with organizational goals.
Education
High School Diploma -
Oxford High School
Oxford, MA06-2021
Skills
- Dock operations
- Freight handling
- Load planning
- Yard management
- Safety compliance
- Freight coordination
- Team supervision
- Shift scheduling
- Inventory tracking
- Forklift operation
- Problem solving
Timeline
Operations Supervisor
Saia LTL Freight
07.2024 - Current
Dock Worker
A. Duie Pyle, Inc.
01.2024 - 07.2024
Yard Hostler Driver
Pacific Rail Services
08.2023 - 01.2024
Unload Supervisor
UPS
06.2021 - 06.2023
High School Diploma -
Oxford High School