Jacob Park
Brewster,NY
Summary
Proactive Work Study Student and Intern with diverse experience in library management and customer service. Developed exceptional customer service and organizational skills through collaboration and direct interactions with diverse populations. Fluent in Korean, demonstrating strong teamwork, relationship-building, and time management abilities.
Overview
4
4
years of professional experience
Work History
Intern
Hemato Institute
07.2020 - 08.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Volunteer
Hemato Institute
07.2021 - 08.2021
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Improved accessibility to nutritious food for low-income families by establishing and maintaining community garden.
- Promoted a friendly community through warm conversations and cooperations when completing tasks
Intern
123Farm
06.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by working with fellow interns on specific tasks assigned by staff members.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to the successful execution of a large-scale organizational event through collaborative product production, team coordination, and customer satisfaction.
Work Study Student
Boston College
09.2022 - 05.2024
- Assisted in library, streamlining book retrieval and return processes.
- Collaborated with staff members to guarantee students received best possible customer service.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Provided technical support to students and faculty, resolving issues to maintain computer lab functionality.
Education
Bachelor of Arts - Computer Science
Boston College
Chestnut Hill05.2026
Skills
- Customer Service
- Fluent in Korean
- Social Media
- Time Management
- Active Listening
- Flexible and Adaptable
- Relationship Building
- Fast Learner
- Teamwork and Collaboration
Timeline
Intern
123Farm
06.2023 - 07.2023
Work Study Student
Boston College
09.2022 - 05.2024
Volunteer
Hemato Institute
07.2021 - 08.2021
Intern
Hemato Institute
07.2020 - 08.2020
Bachelor of Arts - Computer Science
Boston College
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