Hi, I’m
Jacob Parker
Nashville,TN
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
8
years of professional experience
1
Certification
Work History
Present Tense
Server/Bartender
09.2024 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed Toast POS to update daily menu changes as well as track inventory of wine and sake.
Bar Bellini
Freelance Bartender
02.2024 - 08.2024
Job overview
- Utilized steps of service for upscale Italian cuisine
- Attended regional wine training with a focus on Italian wines
- Paired food with wine in a highly international Dutch neighborhood restaurant
- Learned basic Dutch to be able to interact directly with guests and communicate effectively with coworkers
- Worked prep shifts to maintain stock of fresh squeezed juices and garnishes for service
Chauhan Ale & Masala
Lead Bartender/Bar Manager
09.2023 - 12.2023
Job overview
- Plotted server sections and held pre-shift for servers including daily changes, 86's, and continuing education for front of house staff
- Created inventory and order documentation to better track and restock product
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Managed cleaning projects and front of house health code compliance
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Layer Cake
Service Manager
04.2022 - 09.2023
Job overview
- Scheduled and oversaw serving team
- Created training programs for hosts, servers, and bartenders
- Lead staff orientation and onboarding of new staff members into payroll, POS, and scheduling applications
- Created signature cocktails, developed syrups, and taught staff how to prepare syrups
- Created cocktail and food tests for servers and bartenders
- Routinely performed skill outs to assess FOH staff
- Trained new members of front of house management team including General Manager
The Joseph Hotel
Bartender
03.2021 - 03.2022
Job overview
- Served food and beverage at a high volume craft cocktail bar
- Designed menu cocktails and gave feedback on other cocktail submissions
- Helped define and establish structure behind the bar
- Worked serving shifts as necessary for the flow of service
- Gave assistance to banquet department as needed by the greater hotel during peak event season
- Maintained Forbes 5 Star standard in pursuit of Hotel 5 Star certification
Virago
Bartender
07.2020 - 03.2021
Job overview
- Utilized steps of service for upscale Asian cuisine
- Attended sake training to better understand the nuances of different classifications of products
- Paired food with wine, sake, and cocktails as a consistent component of service
- Prepared syrups and batched cocktails for service
Kelly Scientific Services, Stepan Co.
Assistant Research Chemist
07.2017 - 07.2018
Job overview
- Developed methodology, conducted experiments, and processed data
- Participated in meetings and presented scientific data in an industrial environment
- Performed various quantitative tests to differentiate efficacy of potential products
- Tested house made chemicals in comparison to samples from competitors
- Attended meetings to determine most effective future options for continuation of product development
- Conducted experiments to advance understanding of chemical processes.
- Improved laboratory efficiency by developing new testing procedures.
- Analyzed data from experiments to support scientific findings.
Education
Loyola University ChicagoChicago, IL
Bachelor of Science from Biochemistry/Molecular Biology
05-2017
Wilbur Wright Community CollegeChicago, IL
Associate of Science from Biology
08-2013
Skills
- Team leadership
- Time management
- Staff training and development
- Shift scheduling
- Decision-making
- Task delegation
- Operations management
- Performance evaluations
Certification
5-Year Server Permit, TNABC, Nashville, TN, 12/24
Timeline
Server/Bartender
Present Tense
09.2024 - Current
Freelance Bartender
Bar Bellini
02.2024 - 08.2024
Lead Bartender/Bar Manager
Chauhan Ale & Masala
09.2023 - 12.2023
Service Manager
Layer Cake
04.2022 - 09.2023
Bartender
The Joseph Hotel
03.2021 - 03.2022
Bartender
Virago
07.2020 - 03.2021
Assistant Research Chemist
Kelly Scientific Services, Stepan Co.
07.2017 - 07.2018
5-Year Server Permit, TNABC, Nashville, TN, 12/24
Loyola University Chicago
Bachelor of Science from Biochemistry/Molecular Biology
Wilbur Wright Community College
Associate of Science from Biology
Similar Profiles
ZIBBY KNEIDINGERZIBBY KNEIDINGER
Server at Present TenseServer at Present Tense
Sherissa TrippSherissa Tripp
Office Manager at Past to Present AuctionsOffice Manager at Past to Present Auctions
Manan ShethManan Sheth
Software Engineer at IMRIEL Ltd. (Present Allata Inc.)Software Engineer at IMRIEL Ltd. (Present Allata Inc.)