Jacob Penland

• Communicated and coordinated execution of planograms with store management.
• Updated store planograms in collaboration with management.
• Read schematics and set stock products according to Planograms
• Read label descriptions and UPC codes to ensure shelves were tagged correctly
• Maintained inventory accuracy, conducting regular audits and reconciling discrepancies in timely manner.
• Supported new team members in their training process, serving as resource for guidance and best practices.
• Ensured compliance with company policies, adhering to safety standards during all aspects of reset process.
• Achieved company objectives through consistent adherence to guidelines during retail reset projects.
• Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.
• Expedited project completion by efficiently managing time and prioritizing tasks according to deadline requirements.
• Built specialty merchandising units, stands, and displays
• Worked in store, remodel, and reset/roll-out environments for overnight work
• Worked effectively independently as well as part of team
• Maintained positive relationship with co-workers and store personnel
• Maintained clean work environment and followed all company safety policies
• Worked with sense of urgency while having attention to detail
• Practical knowledge and used of hand and power tools
• Fixture/Display Assembly and Demo
• Increased customer satisfaction by providing knowledgeable assistance and addressing inquiries promptly.
• Boosted efficiency through regular communication with team members, sharing project updates and relevant information.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Stocked designated items on shelves, end caps and displays.

• Assisted in maintaining organized household by performing light housekeeping duties, including laundry, cleaning, trash, and also light cooking tasks.
• Transported client to attend appointments by providing reliable transportation and assistance with mobility issues.
• Transported child to and from school and also after school/extracurricular activities.

Per contract/project. In a convenience store setting and at the direction of the Merchandising Manager:

• Supported fellow team members in achieving project deadlines by lending assistance when needed, fostering collaborative environment.
• Demonstrated adaptability by quickly adjusting to changing priorities or last-minute modifications in planograms as needed.
• Utilized Plan-O-Gram to complete resetting and merchandising of existing in-store products on existing store shelves, in bins, inside coolers, or other areas of store.
• Boosted customer engagement with eye-catching displays that showcased new products or current promotions.

• Assisted in training new employees, sharing best practices for safe and efficient trash collection techniques.
• Collaborated with center operations to coordinate material drop-offs and communicate special delivery needs.
• Used my own vehicle to transport trash bags collected from residents' doorsteps to the onsite trash compactor at the apartment community
• Took required photos (arrival, departure, tracking, non-compliance) using our company’s App during service.
• Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
• Suggested ways to increase efficiency or reduce costs in waste management operations.
• Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
• Improved neighborhood cleanliness by efficiently collecting and disposing of trash and recyclables.
• Provided excellent customer service at all times, resolving issues quickly while remaining courteous and professional under pressure.
• Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
• Promoted continuous improvement within the organization by suggesting ways to increase efficiency or reduce costs in waste management operations.

• Fostered a fun, inclusive atmosphere that encouraged both novice and experienced singers to participate in karaoke nights.
• Boosted event attendance by promoting karaoke nights through social media and local advertising channels.
• Quickly and effectively solved equipment or venue issues.
• Maintained a comprehensive library of music tracks, consistently updating it with popular tunes and client requests.
• Setup, breakdown and maintenance of DJ equipment and PA system for events.
• Utilized feedback from clients and audience members to continuously improve overall performance quality.
• Provided valuable input during event planning stages, ensuring smooth execution on the day of the performance.
• Contributed to a positive reputation within the industry through consistent delivery of high-quality performances.
• Assisted venue in generating increased revenue by encouraging patrons to purchase food and beverages during events.
• Enhanced audience engagement by incorporating interactive elements and personalized song selections into DJ sets.
• Ensured seamless transitions between songs and performers by effectively managing the playlist and queue system.
• Collaborated with venue owners to create themed karaoke events that attracted diverse audiences.
• Increased repeat business from clients due to exceptional customer service and ability to cater to specific preferences.
• Knowledge of basic Karaoke systems and usable formats, including PCDJ, Virtual DJ, MP3, MP4 and CDG files.
• Diverse knowledge of musical genre for different age groups.
• Streamlined song selection process for participants, resulting in increased satisfaction and participation rates.
• Assisted venues in generating increased revenue by encouraging patrons to purchase food and beverages during events.
• Implemented efficient set-up procedures that minimized downtime between arrival at the venue and commencement of the event.
• Maintained detailed records of song usage data, allowing for more informed decisions on future playlist selections.
• Invested in upgrading and maintaining audio equipment to ensure optimal sound quality at all events.
• Adapted quickly to any technical issues or unexpected circumstances that arose during events, maintaining professionalism at all times.

• Set up a safe work zone with all necessary cones, barrels, barricades etc.
• Utilized two-way radio to effective communicate with team-mates
• Collaborated with team members to ensure the safety of all.
• Managed traffic flow effectively with stop/slow paddles.
• Delivered exceptional service and protection to our clients.
• Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.

• Assisted in maintaining an organized household by performing light housekeeping duties, including laundry, cleaning, trash, and the care of many pets.
• Transported client to attend appointments by providing reliable transportation and assistance with mobility issues.

• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Obtained and verified proper identification from customers prior to a test drive.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Recommended and sold extended warranty.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Expanded customer base through cold calling, networking, and relationship building.
• Responsible for mentoring and training new associates.

• Fostered a fun, inclusive atmosphere that encouraged both novice and experienced singers to participate in karaoke nights.
• Boosted event attendance by promoting karaoke nights through social media and local advertising channels.
• Quickly and effectively solved equipment or venue issues.
• Maintained a comprehensive library of music tracks, consistently updating it with popular tunes and client requests.
• Setup, breakdown and maintenance of DJ equipment and PA system for events.
• Utilized feedback from clients and audience members to continuously improve overall performance quality.
• Provided valuable input during event planning stages, ensuring smooth execution on the day of the performance.
• Contributed to a positive reputation within the industry through consistent delivery of high-quality performances.
• Assisted venues in generating increased revenue by encouraging patrons to purchase food and beverages during events.
• Setup, breakdown and maintenance of DJ equipment and PA system for events.
• Hosted a variety of events including private parties, birthdays, weddings, holidays and local support programs.
• Hosted a variety of events including private parties, birthdays, weddings, holidays and local support programs.
• Enhanced audience engagement by incorporating interactive elements and personalized song selections into DJ sets.
• Ensured seamless transitions between songs and performers by effectively managing the playlist and queue system.
• Collaborated with venue owners to create themed karaoke events that attracted diverse audiences.
• Increased repeat business from clients due to exceptional customer service and ability to cater to specific preferences.
• Knowledge of basic Karaoke systems and usable formats, including PCDJ, Virtual DJ, MP3, MP4 and CDG files.
• Diverse knowledge of musical genre for different age groups.