Jacob Pennington
Houston,TX
Summary
CAREER FOCUS
To obtain a position within the supply chain and operations management sector utilizing current knowledge and experience to be a valuable contributor to providing strategic planning that will result in the most efficient processes and outcomes.
Overview
10
10
years of professional experience
Work History
Front End Store Manager
Kroger
04.2016 - Current
- Streamlined inventory management processes for more accurate stock levels and timely reordering of products.
- Enhanced customer satisfaction by implementing efficient store operations and maintaining a clean, organized shopping environment.
- Fostered open communication within the team by holding regular meetings, creating an environment where employees felt comfortable sharing ideas or concerns.
- Conducted routine store inspections to ensure compliance with safety regulations, addressing potential hazards immediately to minimize risks to employees or customers alike.
- Oversaw cash handling procedures, ensuring accuracy in daily financial transactions and preventing discrepancies or fraud attempts.
Manager
Au Fait
10.2015 - 01.2016
- Trained personnel on policies, procedures, and effective communication.
- Collaborated with sales team to increase sales and increased customer base.
- Let staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Collaborated with sales team to increase sales and increased customer base.
- Conducted performance reviews, handled employee matters relating to job performance, grievances, promotions and terminations.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Project Manager
Zenith Designs
09.2014 - 10.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Education
Supply Chain Management
University of Houston Downtown
Houston, Texas05.2026
Associate of Arts -
Lone Star College
Spring, TX12.2021
Skills
- Customer relationship management
- Dependable and flexible
- High performance/fast learner
- Inventory management
- Critical/analytical problem resolution
- Independent/collaborative work skills
- Self/challenge motivated
- Reporting and performance analysis
Accomplishments
- I am a quick learner with a knack for inventory management and collaborative work, driving significant operational improvements.
Timeline
Front End Store Manager
Kroger
04.2016 - Current
Manager
Au Fait
10.2015 - 01.2016
Project Manager
Zenith Designs
09.2014 - 10.2015
Supply Chain Management
University of Houston Downtown
Associate of Arts -
Lone Star College
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