Jacob Perez
St Louis,MO
Summary
Responsible and motivated student ready to apply education in the workplace. Experienced in fast-paced environments, adaptable to last-minute changes, with a strong work ethic and effective communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
Travers Aviation Insurance
St. Louis, Missouri
10.2024 - Current
- Maintain a positive working relationship with fellow staff and management.
- Gather and sort data for reports and files.
- Distribute mail, letters, and packages, consistently meeting and exceeding productivity targets.
Customer Service Associate
Zips Car Wash
St. Louis, Missouri
06.2020 - 12.2024
- Supported customer service goals and enhance client relations through friendly, knowledgeable, and positive communication.
- Trained new hires on products, services, best practices, and protocols to reduce process gaps, and ensure operational efficiency.
- Managed transactions, and handled cash and credit card payments.
Student Teacher In Student Ran Preschool
Webster Groves School District
St. Louis, Missouri
08.2018 - 05.2021
- Developed lesson plans and activities to engage students in the learning process, using various teaching strategies to meet diverse student needs.
- Created interactive presentations using multimedia resources, and integrated hands-on activities into instruction whenever possible.
- Encouraged positive relationships between students by promoting collaboration within groups.
- Managed classroom procedures and organized resources to promote safety and learning.
- Communicated regularly with parents about their child's academic progress.
- Planned events, such as field trips, parent luncheons, and annual graduations.
Education
Bachelor of Science - Psychological Sciences
University of Missouri St. Louis
St Louis, MO05.2025
Associate of Science - General STEM Transfer Studies
St. Louis Community College
St. Louis, MO05.2023
Skills
- Research Ethics
- Missouri Child Abuse and Neglect Mandated Reporter
- Cultural Sensitivity
- Developmental Awareness
- Trauma-Informed
- Immediate Trauma response
- Problem Solving
- Team Collaboration
- Social Emotional Learning
Certification
- Missouri Child Abuse and Neglect Mandated Reporter Training
- Psychological First Aid (PFA)
- Collaborative Institutional Training Initiative - Social & Behavioral Research
Accomplishments
- Eagle Scout
- 200+ volunteer hours
Timeline
Assistant
Travers Aviation Insurance
10.2024 - Current
Customer Service Associate
Zips Car Wash
06.2020 - 12.2024
Student Teacher In Student Ran Preschool
Webster Groves School District
08.2018 - 05.2021
Bachelor of Science - Psychological Sciences
University of Missouri St. Louis
Associate of Science - General STEM Transfer Studies
St. Louis Community College
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