Jacob Persichetty
Santa Clara,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
18
18
years of professional experience
Work History
FC Associate
Amazon
Fremont , CA
11.2023 - Current
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Supervisor
Lyngsogarden
San Carlos , Ca
07.2008 - 04.2021
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Tracked progress on projects and provided timely feedback to staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assessed company operations for compliance with safety standards.
Cashier
Kentucky Fried Chicken
Sunnyvale , CA
03.2006 - 06.2008
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06-2008
Skills
- Willing to Learn
- Team Leadership
- Teamwork and Collaboration
- Excellent Communication
Timeline
FC Associate
Amazon
11.2023 - Current
Supervisor
Lyngsogarden
07.2008 - 04.2021
Cashier
Kentucky Fried Chicken
03.2006 - 06.2008
High School Diploma -
Fremont High School