Jacob Peters
Springfield
Summary
Results-driven professional with extensive experience in logistics and delivery operations. Known for strong adaptability and time management skills, successfully implementing process improvements and collaborating with teams to optimize schedules and enhance service efficiency. Also able to provide timely and efficient costumer service.
Overview
11
11
years of professional experience
Work History
Letter/Mail Carier
USPS
Springfield Ohio
11.2022 - Current
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Operated handheld devices for tracking deliveries and managing customer signatures.
- Maintained accurate records of mail delivery status and resolved discrepancies promptly.
- Implemented process improvements for sorting mail to enhance workflow efficiency.
- Collaborated with team members to optimize delivery schedules and reduce delays.
- Ensured compliance with safety regulations during all aspects of delivery operations.
- Addressed customer inquiries regarding mail services, enhancing overall customer satisfaction.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Managed vehicle upkeep for mail deliveries.
- Facilitated smooth operations at local post offices by returning undelivered mail items promptly at the end of each route for further processing.
- Provided prompt mail delivery to businesses and residences on specified route.
Air Transportation Specialist
USAF
Columbus, OH
11.2019 - Current
- Coordinated air transportation logistics for personnel and cargo across global operations.
- Managed flight schedules and documentation to ensure compliance with military regulations.
- Implemented standard operating procedures, enhancing workflow efficiency in air transport operations.
- Trained junior specialists on air transportation protocols and safety measures.
- Led cross-functional teams in developing solutions for complex logistical challenges.
- Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.
- Fostered military transportation safety and efficiency.
- Coordinated transport of food and medical supplies for prompt delivery to correct destination.
- Examined cargo and freight shipments to check goods' condition.
- Enhanced air transportation efficiency by coordinating and managing cargo movement procedures.
Shift Lead Manager
Taco Bell
Springfield, OH
03.2015 - 06.2020
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on efficient food preparation and customer service techniques.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Kenton Ridge
Springfield, OH05-2018
Skills
- Reliability and punctuality
- Adaptable and flexiblity
- Transportation assistance
- Time management
- First aid and safety
- Flexible schedule
- Multitasking and organization
- Freight management
- Load planning
- Parts inspection
- Hazardous material handling
- Logistics management
- Weather monitoring
- Transportation logistics
- Aircraft cargo loading
- Air cargo operations
- Aircraft loading
- Passenger services
- Teamwork
- Customer service
- Attention to detail
- Passenger safety
- Dangerous goods handling
- Forklift operation
- Shipping documentation
Timeline
Letter/Mail Carier
USPS
11.2022 - Current
Air Transportation Specialist
USAF
11.2019 - Current
Shift Lead Manager
Taco Bell
03.2015 - 06.2020
High School Diploma -
Kenton Ridge