Jacob Pfluger
Cypress,TX
Summary
Dynamic leader in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
18
18
years of professional experience
Work History
Division President
Bobcat of Houston & Bobcat of the Brazos Valley
11.2019 - 12.2024
- Led business operations related to equipment sales, product support, field service, rental and marketing across 9 branches in the Houston area.
- Led six department heads with 145 employees in the division.
- Secured essential leadership and introduced new professionals in multiple positions to elevate performance standards.
- Doubled the division's revenue in five years.
- Expanded from 4 branches to 9 branches in a 2½-year period to meet market demand and increase market share results.
- Cultivated an environment fostering employee and customer growth.
- Enhanced company portfolio by integrating various new products for the construction market.
- Spearheaded project to secure Doosan / Bobcat Portable Power contract.
- Designed innovative marketing strategies to boost engagement and leads by 50%.
- Formed partnership with Houston Astros, boosting brand awareness in target sector.
Chief Operating Officer
Daily Equipment – Gulf Coast
05.2016 - 10.2019
- Managed a team of more than 150 employees across seven branches in roles including Equipment Sales, Service, Rental, HR, and IT.
- Achieved the #2 ranking for large equipment sales by Mitsubishi Caterpillar Forklift in 2016 and 2017.
- Generated over 500,000 in first-year revenue by introducing Warehouse Racking Systems.
- Increased tech efficiency by 7% through the implementation of robust reporting.
- Established weekly sales and production meetings leading to a 5% rise in equipment sales.
- Increased free cash flow by over $1 million through thorough aging receivables clean-up.
- Achieved a 12% reduction in operational expenses through lean practices.
- Reduced recordable incident rate from 5.7 to 3.2 through a safety-focused culture centered on prevention and proper reporting.
- Implemented technical career progression program, achieving a 9% reduction in staff turnover.
North American Operations Manager
FMC Technologies
, Houston
02.2014 - 02.2016
- Oversaw operations of 35 service facilities across four regions.
- Supervised both 4 direct staff and 500 indirect staff.
- Managed business line financial plan, sales projection, and annual results.
- Directed $165 million yearly in sales of products, services, rentals during 2014.
- Boosted margin results by 10% in 2014 by emphasizing increased technician productivity and strict expense control.
- Recognized by the CEO for performance and contribution to the 2014 earnings.
- Achieved top business line EBIT results in Surface Technologies during the Oil Market Downturn of 2015.
- Devised unified glove strategy mitigating potential injuries.
- Initiated comprehensive reevaluation of pressure testing protocols to enhance quality output.
- Designed new strategies to attract new accounts and maintain key clients.
- Reduced business line turnover under 15% by implementing an onboarding and career plan.
- Collaborated with the supply chain to reduce indirect procurement costs by 20%.
Regional Director of Sales and Operations
National Tire and Battery
, Central Texas
03.2011 - 02.2014
- Managed a team of 18 direct reports and 250 employees across 18 locations.
- Oversaw store operating budgets, sales forecasts, daily accounting.
- Surpassed key product and service sales goals by 16%.
- Ranked highest in achieving 2012 sales objectives.
- Exceeded profit goals by $1.5 million in 2012.
- Reduced company expenses by 8% with improved financial audit procedures.
- Reduced service complaints by 20%.
- Leveraged B2B expertise to elevate commercial and fleet sales by 15%.
Divisional Sales Trainer
National Tire and Battery
06.2009 - 03.2011
Area Group Manager
National Tire and Battery
Austin, TX
04.2008 - 06.2009
Store/ General Manager
National Tire and Battery
Austin, TX
10.2006 - 06.2008
Education
Bachelor of Arts - Government and Business Foundations Program
UNIVERSITY OF TEXAS
Austin, TX12.2005
Skills
- Sales Strategy Development
- Financial Forecasting
- Profit And Loss Oversight
- Professional Development
- Workplace Safety Management
- Growth-Oriented Business Development
- Service Excellence Standards
- Strategic planning
- Creative Problem Solving
- Operational Efficiency Enhancement
- Facilities management
- Cross-functional team leadership
References
References available upon request.
Timeline
Division President
Bobcat of Houston & Bobcat of the Brazos Valley
11.2019 - 12.2024
Chief Operating Officer
Daily Equipment – Gulf Coast
05.2016 - 10.2019
North American Operations Manager
FMC Technologies
02.2014 - 02.2016
Regional Director of Sales and Operations
National Tire and Battery
03.2011 - 02.2014
Divisional Sales Trainer
National Tire and Battery
06.2009 - 03.2011
Area Group Manager
National Tire and Battery
04.2008 - 06.2009
Store/ General Manager
National Tire and Battery
10.2006 - 06.2008
Bachelor of Arts - Government and Business Foundations Program
UNIVERSITY OF TEXAS
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