Jacob Phillips
Torrance,CA
Summary
I am a reliable worker. One of the hardest workers you'll meet!
Very quick learner and self starter with no need to stand and wait to be told what to do! I try my best to give my best everyday.
Overview
3
3
years of professional experience
Work History
Busser, Expo, Server, Bartender
Frankie's Downtown
06.2023 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- make sure food was properly made before it was given to customer.
Server Shift Leader
GTexas
06.2022 - 11.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Laborer
Dallas World Trade Center
02.2021 - 11.2023
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
Cook
Moe's Southwest Grille
03.2023 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Westview High School
Los Angeles, CA06.2018
Skills
- Guest Relations
- Server Support
- Beverage Service
- Assignment Delegation
- Cleaning and Sanitation
- Customer Relationship Management
- Truck Loading and Unloading
Timeline
Busser, Expo, Server, Bartender
Frankie's Downtown
06.2023 - 11.2023
Cook
Moe's Southwest Grille
03.2023 - 08.2023
Server Shift Leader
GTexas
06.2022 - 11.2023
Laborer
Dallas World Trade Center
02.2021 - 11.2023
High School Diploma -
Westview High School