Summary
Overview
Work History
Education
Skills
Timeline
Certification
CustomerServiceRepresentative

Jacob Pick

IT Network Specialist
Milwaukee,WI

Summary

IT Network Specialist skilled in front-end technologies as well as in various web development technologies such as firewalls and security measures. Dedicated to providing highest quality customer service.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
3
3
Certificates

Work History

Cook

Tall Guy and a Grill, West Allis
06.2022 - Current
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business

Educational Assistant

Alexander Mitchell Integrated Arts School
Milwaukee, Wi
10.2020 - 08.2022
  • Troubleshoot technology needs within classroom for both students and teachers.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Store Manager

UPS Store
West Allis
07.2017 - 06.2020
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

Associate of Arts - Education

Milwaukee Area Technical College
09.2018 - 06.2020

Skills

Microsoft Officeundefined

Timeline

CompTIA Network +

04-2023

Google IT Support

03-2023

Cybersecurity Training - 9 weeks

03-2023

Cook

Tall Guy and a Grill, West Allis
06.2022 - Current

Educational Assistant

Alexander Mitchell Integrated Arts School
10.2020 - 08.2022

Associate of Arts - Education

Milwaukee Area Technical College
09.2018 - 06.2020

Store Manager

UPS Store
07.2017 - 06.2020

Certification

Google IT Support

Jacob PickIT Network Specialist