Jacob Pillai
Alhambra,CA
Summary
Dependable mid-level operations engineer with 8+ years of operations and software development experience, responsible for daily operations of several science missions at NASA's Jet Propulsion Laboratory.
Overview
9
9
years of professional experience
Work History
Operations Engineer
Jet Propulsion Laboratory
Pasadena, CA
08.2015 - 04.2024
- Supported multiple missions including: Mars Exploration Rovers, Mars 2020 (Perseverance), InSight, Lunar Reconnaissance Orbiter (Diviner instrument), Earth Surface Mineral Dust Source Investigation (EMIT)
- Supported multi-mission software development projects
- Collaborated with cross-functional teams to develop and implement operations processes.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Developed and implemented automation for operational processes.
- Migrated legacy systems to modern platforms, ensuring minimal disruption to science operations throughout the process.
- Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
- Managed relationships with external vendors and contractors, ensuring timely delivery of services while maintaining quality standards expected by the organization.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Computer Science
California State University, Fullerton
Fullerton05.2015
Skills
- Programming in Python
- Workflow Optimization
- Cross-Functional Collaboration
- Operations Planning
- Staff Training and Development
- Project Documentation
Timeline
Operations Engineer
Jet Propulsion Laboratory
08.2015 - 04.2024
Bachelor of Science - Computer Science
California State University, Fullerton