Jacob Plante
Winchendon,MA
Summary
Dynamic and detail-oriented professional with experience at Chick-fil-A, excelling in food safety and customer service. Proven ability to enhance kitchen efficiency and maintain high-quality standards. Recognized for teamwork and problem-solving skills, consistently delivering exceptional dining experiences while adhering to health regulations. Adaptable and committed to excellence in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Salad Maker
Emmas 321
06.2025 - 10.2025
- Prepared fresh salads daily, ensuring all ingredients met quality standards.
- Assisted in inventory management by tracking ingredient usage and restocking as needed.
- Maintained cleanliness and organization of salad preparation area to comply with health standards.
- Collaborated with team members to streamline salad assembly process during peak hours.
Fry Cook
Chick-fil-A
09.2022 - 05.2024
- Ensured timely delivery of food orders during peak hours to enhance customer satisfaction.
- Collaborated with team members to optimize workflow and improve kitchen efficiency.
- Adhered to health and safety regulations to uphold restaurant compliance.
- Monitored food quality during preparation to maintain high standards.
Customer Service Representative
Apple
02.2019 - 08.2022
- Assisted customers with order processing, ensuring timely and accurate fulfillment of requests.
- Managed customer inquiries effectively, providing clear and concise information about products and services.
- Resolved customer issues with a focus on empathy, enhancing overall customer experience.
- Collaborated with cross-department teams to streamline service processes and improve response times.
Fry Cook
Sonic Drive-in
01.2016 - 03.2019
- Prepared and packaged food items according to menu specifications and customer preferences.
- Maintained cleanliness of cooking equipment and workstations to ensure food safety standards.
- Executed daily inventory checks to monitor stock levels and prevent shortages.
- Assisted in training new staff on food preparation techniques and safety protocols.
Education
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, NMAssociate of Science - Medical Technology
Central New Mexico
Albuquerque, NM09-2028
Skills
- Food safety
- Knife skills
- Vegetable prep
- Hygiene practices
- Sanitation procedures
- Food presentation
- Allergen awareness
- Portion control
- Recipe development
- Ingredient selection
- Teamwork
- Positive attitude
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Cleaning and organization
- Time management
- Attention to detail
- Listening skills
- Multitasking and organization
- Problem-solving abilities
- Cleaning and sanitizing
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Guest service
- Money handling
- Flexible and adaptable
Timeline
Salad Maker
Emmas 321
06.2025 - 10.2025
Fry Cook
Chick-fil-A
09.2022 - 05.2024
Customer Service Representative
Apple
02.2019 - 08.2022
Fry Cook
Sonic Drive-in
01.2016 - 03.2019
High School Diploma -
V. Sue Cleveland High School
Associate of Science - Medical Technology
Central New Mexico