Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Jacob Poppe

Middle Village,NY

Summary

I accomplished my duties as a liaison and on-duty manager, ending with over two years of experience, during which I learned a lot and succeeded in the position. This position helped increase my skills in leadership, as well as decisiveness, which I started to build while achieving Eagle Scout. My education has also helped develop my knowledge within the fire safety and building construction areas as a foundation for growth.

Overview

4
4
years of professional experience

Work History

Liaison/Manager on Duty

The Watson Hotel
New York, NY
10.2022 - 03.2025
  • Prepared standard operating procedures.
  • Assigned work and monitored performance of project personnel.
  • Identified needs of guests promptly and efficiently.
  • Handled communication between other companies on-site, relaying and delegating tasks.
  • Dealt with emergencies that rose on site according to my department
  • Oversee storage area

Barback

Silver Gull Beach Club
Far Rockaway, NY
06.2023 - 08.2023
  • Successfully managed multiple tasks simultaneously while providing quality service.
  • Responded to customer requests promptly and professionally.
  • Kept storage areas organized and clean, adhering to establishment's standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Host/Server

Outback Steakhouse
Monroe, NY
08.2021 - 01.2022
  • Assisted staff by serving food and beverages or bussing tables.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Education

Bachelor of Science - Fire Science

John Jay College of Criminal Justice
New York, NY
05-2025

Skills

  • Fire safety regulations
  • Problem solving
  • Customer service
  • Incident reporting
  • Team leadership
  • Communication skills

Accomplishments

  • Eagle Scout
  • Graduated with Latin honors

Affiliations

  • Train and fight in Muay thai

References

References available upon request.

Timeline

Barback

Silver Gull Beach Club
06.2023 - 08.2023

Liaison/Manager on Duty

The Watson Hotel
10.2022 - 03.2025

Host/Server

Outback Steakhouse
08.2021 - 01.2022

Bachelor of Science - Fire Science

John Jay College of Criminal Justice

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