Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jacob Power

Idaho Falls,ID

Summary

Dynamic Kennel Manager at Power House K9's with a proven track record in enhancing animal care standards and streamlining operations. Expert in sanitation protocols and staff management, I successfully improved facility hygiene and reduced costs. Committed to exceptional customer service and fostering teamwork, I consistently elevate the quality of care provided to pets.

Overview

5
5
years of professional experience

Work History

Kennel Manager

Power House K9's
01.2018 - 01.2023
  • Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
  • Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Streamlined record keeping for better tracking of daily activities and animal health data.
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Improved kennel operations by implementing efficient scheduling and staff management strategies.
  • Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
  • Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
  • Enhanced animal care standards through regular monitoring and updating of health protocols.
  • Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
  • Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Elko High School
Elko, NV

Skills

  • Animal care expertise
  • Pet grooming techniques
  • Safety procedures
  • Animal behavior
  • Sanitation protocols
  • First aid training
  • Staff management
  • Facility maintenance
  • Nutrition management
  • Kennel recordkeeping
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

  • Supervised team of 16 staff members.
  • Becoming a exceptional dog trainer, experienced and confident in aggression rehab, obedience, e-collar, imprinting scents, agility, protection, and service tasks.
  • Worked with Boise police to assist in a drug bust, I handled my own dog on a search for heroine and we found some and was able to help a family remove squatters from their property. (sharing because I think this speaks to my skill as a trainer and handler)
  • I have attended and staffed PSI seminars (personal success institute) that focused on giving tools to both communicate and mange goals with maximum efficiency, I believe this experience has made me a great team player as well as a overall motivated worker.

Timeline

Kennel Manager

Power House K9's
01.2018 - 01.2023

Elko High School