Jacob Powers
Springfield,IL
Summary
Accomplished delivery professional with a track record of enhancing customer satisfaction through punctual and safe deliveries, notably with Federal Express. Skilled in GPS navigation and route planning, alongside demonstrating exceptional teamwork and customer service abilities. Proven ability to handle heavy lifting and maintain an excellent safety record, contributing to improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Federal Express
07.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Driver
MedSpeed
05.2022 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Personal Vehicle Driver
UPS
10.2019 - 01.2020
- Conducted thorough pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained excellent safety record by adhering to traffic laws and defensive driving techniques.
- Drove safely in various weather and road conditions to avoid accidents.
- Delivered fragile cargo safely by employing secure packing methods and careful handling techniques during transport process.
Driver Helper
UPS
10.2018 - 01.2019
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Pizza Maker
Lake Pointe Grill
03.2017 - 04.2018
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
Education
Glenwood Highschool
Chatham, IL2015
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Safe driving
- GPS and route planning
- Heavy lifting
Timeline
Delivery Driver
Federal Express
07.2024 - Current
Driver
MedSpeed
05.2022 - 06.2023
Personal Vehicle Driver
UPS
10.2019 - 01.2020
Driver Helper
UPS
10.2018 - 01.2019
Pizza Maker
Lake Pointe Grill
03.2017 - 04.2018
Glenwood Highschool