Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Jacob Qua

Southborough

Summary

Motivated and dependable student leader with a proven ability to organize activities, guide teams, and create positive, inclusive environments. Gained strong communication, problem-solving, and interpersonal skills through jobs in hospitality, retail, and as a camp counselor. Passionate about supporting others in their growth and success.

Overview

7
7
years of professional experience

Work History

Camp Counselor

Fay School
06.2024 - Current
  • Spent time working with kids of all ages, interests, and skill levels.
  • Ensured camper safety by making sure rules were followed, keeping an eye on group activities, and stepping in when needed.
  • Guided groups through a variety of fun and engaging camp activities.
  • Set a good example as a leader
  • Helped campers work through conflicts and created a positive, supportive environment.
  • Gave one-on-one attention to help kids grow, build new skills, and feel confident.
  • Taught and reminded campers how to behave respectfully and avoid issues.
  • Encouraged teamwork and helped build bonds between campers.

Team Member

BJ's Wholesale
05.2023 - 08.2023
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Team Member

Chick-fil-A
09.2018 - 06.2022
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in operations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.
  • Addressed guest needs, responding to specific requests.
  • Rotated through series of different stations based on team needs.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.

Education

Bachelor of Science - Psychology

Bridgewater State University
Bridgewater, MA
05-2026

Skills

  • Team leadership
  • Child supervision
  • Decision-making
  • Problem resolution
  • Positive engagement

Timeline

Camp Counselor

Fay School
06.2024 - Current

Team Member

BJ's Wholesale
05.2023 - 08.2023

Team Member

Chick-fil-A
09.2018 - 06.2022

Bachelor of Science - Psychology

Bridgewater State University

Awards

  • Bridgewater State University Student Government Association Senator of the Year, 2023
  • Ash Valiente Fraternity Member of the Year, Bridgewater State University, Fraternity/Sorority Life, 2023
  • Impact Award for Student Leadership, Bridgewater State University, 2024

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