Jacob Querfurth
Coloma
Summary
Dedicated Sales Assistant with strong customer service skills, conflict resolution abilities, and product knowledge. Committed to enhancing customer satisfaction and loyalty through effective communication and relationship building.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Menards
South Haven
08.2025 - Current
- Assisted customers with product selection and inquiries.
- Handled customer complaints with professionalism and empathy.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Provided excellent customer service to clients in person and over the phone.
Manager of a country club
Point O Woods Golf Club
Benton Harbor
05.2023 - 07.2025
- Managed daily operations and staff scheduling at the golf club.
- Coordinated events and tournaments, ensuring smooth execution and member satisfaction.
- Trained and mentored team members to enhance service quality and efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Watervliet High School
Watervliet, MI05-2025
Skills
- Customer service
- Relationship building
- Cold calling
- Effective communication
- Sales techniques
- Conflict resolution
- Product knowledge
Timeline
Sales Assistant
Menards
08.2025 - Current
Manager of a country club
Point O Woods Golf Club
05.2023 - 07.2025
High School Diploma -
Watervliet High School