Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Quinnell

Lakeville,MN

Summary

Results-driven site supervisor with expertise in vendor management, process improvement, and employee training. Proven track record of enhancing operational efficiency and maintaining high customer satisfaction.

Overview

9
9
years of professional experience

Work History

Site Supervisor

Ricoh USA/ JLL Dell
Eden Prairie, Minnesota
09.2024 - Current

-Trained staff on safety protocols and operational procedures to uphold organizational standards.

-Implemented process improvements that enhanced efficiency and minimized downtime.

-Managed vendor relationships to ensure timely service delivery and compliance with organizational standards.

-Monitored inventory levels and ordered supplies to ensure adequate stock availability.

-Maintained accurate records including daily reports and related documentation.

-Built strong working relationships with staff, clients, and vendors to enhance collaboration and operational effectiveness.

ACSC

Ricoh USA
Minneapolis, Minnesota
07.2019 - 09.2024

-Works heavily with customers to find the easiest solutions for their needs.

-Scheduled service calls to address customer inquiries and issues.

-Coordinated site work tasks to ensure timely project completion.

-Managed contracted customer sites when site supervisor was out.

-Assisted in gathering data for customer sites to support project needs.

-Delivered documents and packages to customers to ensure timely receipt.

-Processed incoming and outgoing mail, including sorting, delivery, packaging, shipping and receiving.

-Assisted in the training of new employees or current employees working at a new sites.

Distribution Process Worker

Menasha
Lakeville, Minnesota
06.2017 - 06.2019

-Managed outgoing shipments by setting up documents, boxing items and staging deliveries.

-Resolved customer problems with speed and

customer specification.

-Received and processed face to face and online orders for products.

-Inspected finished products for quality and adherence to customer specification.

-Managed quality control and maintained high customer satisfaction.

-Completed daily checklists to maximize the efficiency of products.

-Read and interpreted standard operating procedures to complete work in a timely manner.

Education

High School Diploma -

Lakeville South High School
Lakeville, MN
06-2018

Skills

  • Site supervision
  • Vendor management
  • Inventory management
  • Process improvement
  • Site coordination
  • Employee training
  • Documentation accuracy
  • Record keeping
  • Customer relationship management
  • Task prioritization
  • Effective communication
  • Problem solving
  • Video conferencing

Timeline

Site Supervisor

Ricoh USA/ JLL Dell
09.2024 - Current

ACSC

Ricoh USA
07.2019 - 09.2024

Distribution Process Worker

Menasha
06.2017 - 06.2019

High School Diploma -

Lakeville South High School
Jacob Quinnell