Jacob Reik
Dover,Pennsylvania
Summary
Dynamic Direct Care Service Provider with extensive experience in the Human Services Field, recognized for delivering impactful solutions for vulnerable community members. Expertise in program development, stakeholder engagement, and resource allocation drives high productivity and efficiency. Proven leadership abilities foster teamwork and enhance project outcomes, contributing to positive community impact. Actively seeking opportunities to leverage skills and experience in a meaningful role within Human Services.
Overview
12
12
years of professional experience
Work History
Lead Violence Intervention Program Case Manager and Outreach Coordinator
Springboard Community Services
Westminster, Maryland
12.2022 - Current
- Guided employees to ensure program compliance with state standards.
- Oversee adherence to established procedures for optimal output.
- Organize educational programs on company policies for staff.
- Facilitated problem-solving sessions with staff to address and improve job performance.
- Assess staff performance and compliance with regulations.
- Supervised work activities to ensure adherence to organizational standards.
- Review records and reports related to activities, including payroll and individual service plans.
- Conduct recruitment processes, including interviews and employee selection.
- Provide comprehensive counseling services in one-on-one and group sessions, ensuring compliance with court directives.
- Coordinate efforts between outside organizations and regulatory authorities.
- Submit all child abuse reports to designated jurisdictions.
- Manage all essential treatment reports with diligence.
- Formulate and administer therapeutic approaches grounded in clinical knowledge.
- Coordinate with team members to create treatment plans.
- Adapt treatment activities to ensure compliance.
- Attended court hearings as a representative of the organization when needed.
- Educated clients and their families about their rights and available community resources.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Prepared and presented case reports and summaries to stakeholders and management.
- Prepared and maintained budgets, personnel records or training manuals.
- Directed activities of professional and technical staff members and volunteers.
- Provided referrals to appropriate health care providers or other community resources.
Program Director
Alternative Rehabilitation Communities Inc.
York, Pa
07.2021 - 10.2022
- Supported staff by offering solutions for handling intricate cases and defusing intense behavior incidents.
- Arranged for specialized training programs to ensure comprehension of duties and policies.
- Addressed job performance challenges by identifying their root causes and working on solutions.
- Monitored work activities and evaluated performance based on various metrics.
- Selected top talent based on skills alignment and role requirements.
- Formulated and assigned tasks with specific timeframes.
- Provided guidance to assist youth in making significant personal changes.
- Assist youth in creating effective strategies for handling issues.
- Handled mandatory federal and state forms, client diagnostic records, and progress notes.
- Crafted and executed treatment strategies leveraging clinical insights.
- Partnered with staff for clinical evaluation and plan development.
- Altered therapeutic approaches to match evolving conditions of youths.
- Analyzed success of counseling initiatives in aiding youth towards goals.
- Coordinated with families, probation officers, police, and other stakeholders to facilitate information exchange during treatment process.
- Supervised program and project managers to provide feedback and resolve complex problems.
- Organized and facilitated team meetings, workshops, and events.
Violence Intervention Program Group Facilitator
Family and Children's Services of Central Maryland
Westminster, Maryland
10.2018 - 06.2021
- Formulated instructional materials for school-wide presentation programs within the county.
- Designed engaging group lessons customized to match the clients' requirements and capabilities.
- Facilitated client accountability for aggressive behaviors.
- Delivered diverse psycho-education services to facilitate behavior modification.
- Conducted therapy sessions focused on improving client behavior and social integration.
- Produced detailed records about clients for area jurisdictions.
- Develop and manage partnerships with community referents to meet judicial system demands.
- Engaged in executing organizational policies on participant eligibility, program requirements, and program rules.
- Developed strategies for overcoming obstacles that hindered progress within the group.
- Provided case management services and referrals to individuals requiring additional assistance.
Unit Manager
Rite of Passage
Keymar, Maryland
06.2013 - 10.2018
- Maintain a safe and secure environment for adjudicated Baltimore City gang students who were court ordered
- Oversaw operations and performance of ten Direct Care employees.
- Supervised everyday programs aimed at improving youth behaviors.
- Generated comprehensive reports and discussed issues with Program Director.
- Conduct groups with youth to help them understand the consequences of delinquent acts, as well as discuss everyday issues they face in gang-life
- Facilitated resolution of peer conflicts among youths.
- Recorded daily observations and information about activities, meals, behavioral groups, and medications administered.
- Facilitated training programs focusing on job duties and compliance.
- Acted as a coordinator for youth, referring agents, school, legal guardians, and courts to discuss progress in the program.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
- Consulted with educational committees and advisory groups to gather knowledge of subject areas.
- Coordinated programming and event coverage schedules based on staffing requirements.
- Collaborated with other departments to ensure seamless integration of services provided by the unit.
Education
Bachelor of Arts - Sociology specialization in Criminal Justice
McDaniel College
Westminster, Maryland05.2013
High School Diploma -
Stafford Senior High School
Fredericksburg, Virginia06.2008
Skills
- Effective Meeting Facilitation
- Effective Conflict Mediation
- Analytical Problem Solving
- Advanced Microsoft Office Skills
- Design of Training Content
- Collaborative Engagement
Accomplishments
- Organized a re-occurring city outreach event.
- Employee of the Year.
- Teacher of the Year.
Timeline
Lead Violence Intervention Program Case Manager and Outreach Coordinator
Springboard Community Services
12.2022 - Current
Program Director
Alternative Rehabilitation Communities Inc.
07.2021 - 10.2022
Violence Intervention Program Group Facilitator
Family and Children's Services of Central Maryland
10.2018 - 06.2021
Unit Manager
Rite of Passage
06.2013 - 10.2018
Bachelor of Arts - Sociology specialization in Criminal Justice
McDaniel College
High School Diploma -
Stafford Senior High School
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