Jacob Reyes
Mexia
Summary
Accomplished HVAC-R Service Technician with a proven track record at Lochridge-Priest, enhancing system efficiency and customer satisfaction through expert troubleshooting and preventive maintenance. Skilled in HVAC system troubleshooting and fostering strong client relationships, I significantly improved operational efficiency and team performance. My EPA certification and adeptness in relationship building have been pivotal in achieving and exceeding employer and customer expectations.
Detail oriented and thorough when communicating with customers. Great pride in customer service and the work done for each and every customer I come in contact with.
MSHA certified with miner safety training and experience on dragline electrical work.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Lochridge-Priest
08.2023 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
HVAC Technician
ABM Mechanical
05.2023 - 07.2023
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Assembled and analyzed boilers for defects.
- Managed operation of boilers, pumps
- Demonstrated adaptability in learning new technologies and incorporating them into existing processes to improve output quality and efficiency.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Installed components to improve HVAC system performance.
HVAC Technician
Capstone Mechanical
09.2021 - 03.2023
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
Central Checkout Manager
HEB Grocery Store
01.2012 - 12.2019
- Facilitated strong relationships with vendors to ensure timely delivery of supplies and equipment needed for daily operations.
- Continuously monitored employee performance against established goals to maintain accountability within the team.
- Developed and maintained a motivated team through effective leadership, communication, and recognition programs.
- Established effective communication channels between central checkout department and upper management for streamlined decision-making processes.
- Championed change initiatives within the department aimed at enhancing service quality or productivity.
- Increased employee satisfaction with regular performance reviews, feedback sessions, and professional development opportunities.
- Collaborated with other department managers to improve overall store operations and customer experience.
Education
Associate of Applied Science - HVAC Technology
Texas State Technical College
Waco, TX12-2021
Skills
- EPA certification
- HVAC controls
- Relationship building
- Thermostat installation
- EPA regulations
- Schematic reading
- Boiler operations
- HVAC system troubleshooting
- Employee training
- Air conditioning
- Commercial refrigeration
- Troubleshooting
- Ventilation systems
- Team oversight
- Heating systems
- Indoor climate control
- Leak testing
- Brazing and welding
- Piping brazing
- Plumbing and electrical work
- Electrical work
- Minor electrical work
- Mine safety protocols
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- Ventilation Control Certification - Mine Safety and Health Administration (MSHA).
- Gas Testing Certification – Mine Safety and Health Administration (MSHA).
- Mine Safety and Health Administration (MSHA) Certification - U.S. Department of Labor.
- Forklift Certification
Languages
Spanish
Native or Bilingual
Timeline
HVAC-R Service Technician
Lochridge-Priest
08.2023 - Current
HVAC Technician
ABM Mechanical
05.2023 - 07.2023
HVAC Technician
Capstone Mechanical
09.2021 - 03.2023
Central Checkout Manager
HEB Grocery Store
01.2012 - 12.2019
Associate of Applied Science - HVAC Technology
Texas State Technical College
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