Jacob Rilje

-Shopped customers online grocery orders with mobile computers and printers
-Navigating the store quickly and accurately, maintaining an above 100% item pick-rate
-Properly bagging and separating customers orders by category of grocery
-Understanding store metrics
-Adaptability, would often have to switch from shopping one type of online order to another, different type, under pressure and quickly
-Loading grocery orders into customers personal vehicles
-Communicating with third party delivery drivers
-Handling customers or delivery driver returned orders

-Shopped customers online grocery orders with Zebra mobile computer devices and printers
-Focused on quality of products for the online customer
-Fast paced, constant heavy to medium workload
-Hard work, initiative was recognized as I would pickup hours to account for absent associates, stay later to make the later workload lighter
-Properly communicating with other store departments and their workloads
-Taking inventory of large shelf items and restocking
-Understanding metrics and store sales
-Communicating with customers as they arrive to the store for pickup
-Properly loading groceries into customers personal vehicles, sometimes using their own personal methods
-Processing customer item / order refunds

Additional: introduction for Safeway front end night manager (PIC/ Person In Charge)
-Operating the check stand
-Applying, removing, helping with discounts
-Responsible for collecting physical incomes from all departments / counting
-Properly redeeming customers lottery tickets
-Refilling lottery machines
-Handling and assisting customers with Western Union money order system
-Relieving associates for their scheduled breaks

-Focuses on interactions with customers and customer service
-Maintained a clean and presentable area as well as tasked with cleaning different areas of the store
-Assist customers with directions, store locations, suggestions, be there and be available for the customer
-Safely and precisely gathering shopping carts from the parking lot
-Became familiar with prices, discounts, and events to assist customers shopping
-Properly bagging groceries, separated by category of grocery