Jacob Rittenhouse
Beckstrom Electric
Harpers Ferry,WV
1
Certification
6
years of professional experience
Detail-oriented Apprentice Electrician with strong troubleshooting skills. Experienced in installing and maintaining electrical systems while adhering to safety protocols. Committed to delivering high-quality workmanship and effective problem-solving.
Work History
Apprentice Electrician
1 Year 4 Months- Installed electrical systems and commercial properties.
- Assisted senior electricians with troubleshooting and resolving electrical issues efficiently.
- Adhered to safety protocols while performing electrical installations and maintenance tasks.
- Collaborated with team members to ensure timely project completion and high-quality workmanship.
United States Marine
5 Months- Trained in conflict resolution among subordinates, equals and superiors.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
Shift Supervisor
4 Years 2 Months- Supervised team during high-volume shifts, ensuring efficient service delivery and customer satisfaction.
- Trained new staff on operational procedures, promoting adherence to safety and quality standards.
- Coordinated daily inventory management, optimizing stock levels to minimize waste and ensure product availability.
- Implemented workflow improvements that enhanced team productivity and reduced order processing times.
- Resolved customer complaints effectively, fostering a positive dining experience and encouraging repeat business.
- Maintained compliance with food safety regulations, conducting regular inspections of food handling practices.
Host/To-Go Specialist
1 Year 2 Months- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed waitlist and reservations, optimizing table turnover and guest experience.
- Collaborated with servers and kitchen staff to coordinate timely service delivery.
- Trained new hosts on customer service protocols and operational procedures.
- Monitored dining area for cleanliness and readiness, addressing issues promptly.
- Developed strategies for managing peak hours, reducing wait times effectively.
Education
No Degree - Emergency Response (EMT, Firefighting, Police)
Skills
Hand and power tools
Problem-solving
Attention to detail
Customer service
Troubleshooting skills
Blueprint reading
Electrical installations
Discipline and focus
Quick decision making
Self-defense techniques
Employee training
Staff management
Operations management
Inventory control and record keeping
Conflict resolution techniques
Schedule management
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Adaptable to change
Telephone reception
Guest relations
First aid training
Workflow optimization
Accomplishments
- First Aid and CPR
- Hazardous Materials Awareness, Pennsylvania State Fire Academy
- Federal Emergency Management Agency
- Completion of the Student Police Academy, sponsored by Pittsburgh Bureau of Police
Introduction to the Incident Command System (ICS-100)
Basic Incident Command System for Initial Response (ICS-200)
National Incident Management System, an Introduction (IS-700)
National Response Framework, an Introduction (IS-800)
Certification
- First Aid and CPR
- Hazardous Materials Awareness, Pennsylvania State Fire Academy
- Federal Emergency Management Agency (FEMA)
Introduction to the Incident Command System (ICS-100)
Basic Incident Command System for Initial Response (ICS-200)
National Incident Management System, an Introduction (IS-700)
National Response Framework, an Introduction (IS-800)
- Completion of the student Police Academy, sponsored by Pittsburgh Bureau of Police
Timeline
Apprentice Electrician
Beckstrom Electric
03.2025 - CurrentRead More
United States Marine
Marine Corps
08.2024 - 01.2025Read More
Host/To-Go Specialist
Applebee's Grill + Bar
11.2022 - 01.2024Read More
Shift Supervisor
Wendy's
06.2020 - 08.2024Read More
A.W. Beattie Career Center
No Degree from Emergency Response (EMT, Firefighting, Police)
Read More