Jacob Roberts
Las Vegas,NV
Summary
Dedicated Pharmacist offering 8 years of experience in a Walmart Pharmacy, ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacist
Walmart
10.2021 - Current
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Aided in creation and modification of policies and procedures at a Walmart pharmacy in Monument, CO that led to to improved metrics as well as increased customer and employee satisfaction.
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
Interim Pharmacy Manager
Walmart
01.2023 - 05.2023
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Worked with technicians, personnel lead, and market manager to modify technician's schedules to be more s3g appropriate.
- Implemented a variety of new procedures, standards, and goals that led to many improved outcomes including increased patient compliance, much higher NPS/5 star ratings, elevation in staff satisfaction, raised input accuracies, and many more metric increases for the store.
Graduate Intern Pharmacist
Walmart
05.2021 - 10.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counseled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
Pharmacist Intern
Walmart
08.2017 - 05.2021
- Shadowed senior pharmacy staff to learn proper procedures.
- Used pharmacy software to enter prescription and insurance information.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Walmart
06.2015 - 08.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Education
PharmD - Pharmacy
University of Colorado Denver
Aurora, CO05.2021
Bachelor of Science - Health Science, Minors: Pre-Pharm, Coaching, Music
The College of Idaho
Caldwell, ID05.2017
Skills
- Servant Leadership
- Customer Service and Needs Assessments
- Organization and Prioritization
- Problem-Solving Skills
- Controlled Substance Management
- Advising and Educating Patients
- Policy and Program Development
- Employee Work Scheduling
- Management Staff Collaboration
- Expenditure Authorization
- Relationship building and retention
Accomplishments
- Created a vaccine quick guide utilized by technicians and pharmacists throughout the market in Colorado to improve patient eligibility identification for expanded vaccines.
- Improved store metrics such as NPS, input accuracy, patient adherence, and more at multiple stores in Colorado and Nevada.
- Worked with market and regional H&W Director in Colorado to implement new approaches to Walmart Wellness events that led to elevation in customer participation.
- One of the leading stores in the market for Outcomes MTM completion after the initial rollout through today.
Certification
- National NASPA Certification - 2023
- Nevada Pharmacist License - October 2023-2025
- Colorado Pharmacist License - October 2023-2025
- Immunization Administration Certification, APHA - 2018
- BLS Certification, American Red Cross - December 2022 - 2024
- Medication Therapy Management Certification, APHA - 2020
- Naloxone Certification, APHA - 2017
Languages
Spanish
Professional Working
Timeline
Interim Pharmacy Manager
Walmart
01.2023 - 05.2023
Pharmacist
Walmart
10.2021 - Current
Graduate Intern Pharmacist
Walmart
05.2021 - 10.2021
Pharmacist Intern
Walmart
08.2017 - 05.2021
Pharmacy Technician
Walmart
06.2015 - 08.2017
PharmD - Pharmacy
University of Colorado Denver
Bachelor of Science - Health Science, Minors: Pre-Pharm, Coaching, Music
The College of Idaho
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