Jacob Robinson
Dallas,TX
Summary
Dynamic and results-driven professional with extensive experience in property damage claims and construction management. Skilled in construction estimating and scope development with a strong understanding of building components, repair methods, and cost controls. Experienced in handling complex claims by working closely with insureds, contractors, and carriers to ensure accurate assessments and timely resolutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Adjuster
AllState
Dallas, TX
02.2024 - 04.2025
- Utilized Xactimate to create detailed and accurate estimates for property damage claims, ensuring compliance with carrier guidelines and industry standards.
- Delivered exceptional customer service, guiding policyholders through the claims process with professionalism and clear communication.
- Completed comprehensive property damage assessments with accuracy and professionalism.
Director of Operations
2050 Group
Dallas, TX
07.2020 - 02.2024
- Oversaw end-to-end commercial property development projects, from pre-construction planning to final occupancy, and handover.
- Led construction planning, budgeting, and scheduling, ensuring alignment with project goals.
- Coordinated daily operations across general contractors, engineers, architects, inspectors, and utility providers.
Director
Free World Capital
Dallas, TX
02.2018 - 03.2020
- Directed residential construction and development projects, ensuring quality, compliance, and financial viability.
- Managed project schedules and budgets to meet objectives.
- Completed seven home constructions, generating over $1 million in net profit.
Project Manager
TSB Holdings
Eugene, OR
01.2014 - 09.2017
- Managed renovation and construction projects, ensuring adherence to timelines and budgets.
- Coordinated with contractors, architects, and regulatory bodies to facilitate project execution.
- Maintained comprehensive documentation including financial records and inspection reports.
- Improved Net Operating Income of properties through strategic renovations.
Education
1-yr Certificate - Small Business Management
Lane County College
Eugene, OR01.2016
High School Diploma -
Plano West High School
Plano, TX01.2013
Skills
- Claims Investigation
- Negotiation
- Damage Assessment
- Construction Estimation
- Policy & Coverage Analysis
- Customer Service
- Reporting & Documentation
- Xactimate Desktop
- Xactimate Mobile
- Auto CAD
- CRM
- Microsoft Suite
- Adobe Suite
- Quickbooks
- Self Motivated
- Effective Communication
- Adaptability
- Critical Thinking
- Problem Solving
- Physical & Mental Resilience
- Time Management
- Organization
- Multitasking
- Accountability
Certification
- Texas All Lines Adjuster License, Texas Department of Insurance
- Xactimate Level 3 Certification, Verisk
- State Farm Estimatics Certification, State Farm
- State Farm Policy Certification, State Farm
- Access Worker Rope/Harness Certification, Reality Ropes
Timeline
Staff Adjuster
AllState
02.2024 - 04.2025
Director of Operations
2050 Group
07.2020 - 02.2024
Director
Free World Capital
02.2018 - 03.2020
Project Manager
TSB Holdings
01.2014 - 09.2017
1-yr Certificate - Small Business Management
Lane County College
High School Diploma -
Plano West High School
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