Jacob Rodriguez
College Station,TX
Summary
Dynamic and personable professional with a proven track record of creating positive and lasting connections with customers. Known for a warm and approachable demeanor, I excel in establishing rapport and fostering trust, which enhances customer satisfaction and loyalty. My strong interpersonal skills and genuine enthusiasm enable me to engage effectively with diverse clientele, identify their needs, and provide tailored solutions that exceed expectations. Committed to delivering exceptional service and contributing to a positive customer experience, I am dedicated to making every interaction memorable and impactful.
Overview
3
3
years of professional experience
Work History
Paraprofessional Substitute
Beeville Independent School District
Beeville, TX
09.2023 - 05.2024
- Improved classroom management by consistently enforcing rules and maintaining a structured environment.
- Worked as a 1 on 1 shadow with a special needs child.
- Instilled work ethic and discipline into the student.
- Provided one-on-one tutoring, enabling my student to improve their understanding of course content.
Golf Course Clerk
City Of Beeville Texas
Beeville, Texas
05.2023 - 09.2023
- Provided assistance to golfers in need of directions or rules clarification.
- Greeted incoming customers, answered questions, provided information on course fees and availability.
- Provided customer service support via phone or email inquiries about membership options or tournament bookings.
- Assisted golfers with registration, check-in and payment for rounds of golf.
Grocery Team Member
Walmart
Beeville, Texas
01.2023 - 05.2023
- Performed weekly inventory counts of stocked items and reported discrepancies to management team.
- Handled returns promptly and professionally while adhering to company policies.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
Restaurant Waiter
Sammy's Burgers & Brew
Beeville, Texas
02.2021 - 03.2022
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Resolved customer complaints in a polite manner according to company policy.
- Greeted customers, provided menus and answered questions about menu items.
Skills
- Flexibility
- Friendliness
- Hard Working
- Relationship Building
- Customer Satisfaction
Timeline
Paraprofessional Substitute
Beeville Independent School District
09.2023 - 05.2024
Golf Course Clerk
City Of Beeville Texas
05.2023 - 09.2023
Grocery Team Member
Walmart
01.2023 - 05.2023
Restaurant Waiter
Sammy's Burgers & Brew
02.2021 - 03.2022