Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacob Rodriguez

San Antonio

Summary

Hardworking employee with exceptional customer service, multitasking, and time management abilities. Committed to providing each customer with a positive and memorable experience. Proficient in therapeutic support and patient care within mental health settings, utilizing crisis intervention techniques to effectively address patient needs. Possesses extensive knowledge of therapeutic communication, ensuring a supportive and empathetic approach to mental health care. Known for collaborative skills and adaptability in dynamic healthcare environments, focused on delivering compassionate care and fostering a positive, team-oriented atmosphere. Detail-oriented individual with excellent communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced settings. Recognized for taking a proactive approach to identifying and resolving issues, with a strong emphasis on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Nexus Health Neurorecovery
12.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Trained in SAMA de-escalation skills and able to complete verbal de-escalation and containment as needed to ensure the sa
  • Ensure safety of residents in care
  • Adheres to facility policies and procedures
  • Manages shift schedule for technicians to reduce overtime each shift


Medic

US Army
09.2020 - 08.2024
  • Leadership and Personnel Management:Directed a team of 30 individuals in addressing medical concerns and ensuring efficient clinic operations.
    Implemented training programs to enhance team performance and maintain readiness.
    Fostered a positive work environment conducive to teamwork and morale.
  • Emergency Medical Response:Provided immediate medical care and triage in high-pressure situations, ensuring optimal patient outcomes.
    Applied advanced life-saving techniques and procedures in combat and field environments.
    Adapted quickly to rapidly changing situations, demonstrating composure under stress.
  • Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
  • Clinical Management:Managed patient appointments, records, and medical documentation in compliance with regulations and protocols.
    Oversaw inventory and procurement of medical supplies, optimizing resource utilization and cost-effectiveness.
    Collaborated with medical staff to coordinate patient care and treatment plans, ensuring continuity of care.
  • Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
  • Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
  • Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
  • Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
  • Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
  • Interpersonal Communication:Communicated effectively with patients, families, and colleagues to facilitate understanding of medical procedures and treatment options.
    Provided compassionate support and guidance to individuals experiencing medical emergencies or health concerns.
    Collaborated with interdisciplinary teams to ensure comprehensive and holistic patient care.
  • Problem-Solving and Decision-Making: Evaluated complex medical situations and formulated effective solutions under pressure.
    Prioritized tasks and allocated resources efficiently to meet mission objectives and organizational goals.
    Demonstrated sound judgment and critical thinking in assessing patient needs and determining appropriate courses of action.
  • Training and Mentorship:Trained and mentored junior personnel in medical procedures, first aid, and emergency response techniques.
    Conducted regular training exercises and simulations to maintain readiness and proficiency.
    Provided guidance and support to team members, fostering professional development and career advancement.
  • Administrative Proficiency: Managed administrative tasks such as scheduling, record-keeping, and report generation to ensure smooth clinic operations.
    Maintained compliance with regulatory standards and documentation requirements.
    Utilized computerized systems for data entry, tracking, and analysis, enhancing efficiency and accuracy.

Education

Bachelor of Arts - Psychology

The University of Texas At San Antonio
San Antonio, TX
05-2026

Associate of Applied Science - Health Sciences

Purdue University - North Central
Westville, IN
11-2022

Skills

  • Effective Interpersonal Communication
  • Collaborative Relationship Management
  • Professional Networking
  • Effective Leadership
  • Team building
  • Problem Resolution
  • Analytical Thinking
  • Public speaking
  • Driven
  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Suicide prevention
  • Performance Tracking
  • Clinical documentation
  • Anger management
  • Anxiety management
  • Grief counseling

Languages

French
Professional
Spanish
Elementary

Certification

  • NREMT Certification EMT-B

Timeline

Mental Health Technician

Nexus Health Neurorecovery
12.2024 - Current

Medic

US Army
09.2020 - 08.2024

Bachelor of Arts - Psychology

The University of Texas At San Antonio

Associate of Applied Science - Health Sciences

Purdue University - North Central