Jacob Roedel
Riverside
Summary
Dynamic and dedicated professional with a robust background in customer service, team leadership, and meticulous attention to detail. Expertise in customer service and the restaurant industry drives operational efficiency and upholds exceptional cleanliness standards. Proven ability to excel in fast-paced environments while maintaining a commitment to outstanding customer experiences. Passionate about fostering teamwork and enhancing service quality to contribute positively to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Technician
Data Driven Educators
03.2025 - Current
- Collect data and complete program checklist and calculating the correct statistics based on data collected throughout each session
- Provide direct one-on-one therapy to clients based on their individual needs
- Collaborate with the BCBA and other team members to ensure consistency and effectiveness of treatment
- Maintain a safe and supportive environment for clients during therapy sessions
Lead Dishwasher
Cheesecake Factory
03.2021 - 07.2022
- Managed daily dish washing operations to ensure all kitchen equipment, dishes, and utensils were properly cleaned and sanitized, maintaining high hygiene standards.
- Trained and mentored new team members, ensuring they followed sanitation procedures and operated dish washing equipment correctly.
- Coordinated with kitchen staff to ensure timely and efficient cleaning, contributing to smooth restaurant operations.
- Demonstrated excellent organizational skills in keeping the dish washing area neat and ensuring all necessary supplies were stocked.
Food Delivery Driver
DoorDash
05.2020 - 03.2021
- Delivered food orders in a timely and professional manner, maintaining excellent customer service throughout the process.
- Adhered to hygiene and safety standards while handling food orders.
- Ensured accurate order modifications and communicated effectively with customers and management.
Assistant for ASL Instructor
Joseph Lopez
01.2019 - 03.2020
- Graded assignments and provided technical assistance for American Sign Language (ASL) courses, helping students navigate course material.
- Collaborated in curriculum development and document creation, including homework assignments, quizzes, and syllabi.
- Maintained professional communication with students and faculty to support academic success.
Education
Bachelor of Arts - English
University of California, Riverside
Riverside, CA07.2024
Associate of Arts - Sociology
Riverside City College
Riverside, CA06.2018
Skills
- Flexibility and adaptability
- Record keeping
- Team collaboration
- Independent judgement
- Positive and professional
- Friendly and outgoing
Certification
- Limited knowledge in American Sign Language (ASL)
- TEFL Certification
Timeline
Behavior Technician
Data Driven Educators
03.2025 - Current
Lead Dishwasher
Cheesecake Factory
03.2021 - 07.2022
Food Delivery Driver
DoorDash
05.2020 - 03.2021
Assistant for ASL Instructor
Joseph Lopez
01.2019 - 03.2020
Associate of Arts - Sociology
Riverside City College
Bachelor of Arts - English
University of California, Riverside
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