Jacob Rojas
Riverside,Ca
Summary
Developed valuable customer service and organizational skills in fast-paced retail environments. Excelled at maintaining cleanliness, assisting customers, and handling various tasks simultaneously. Performance driven bilingual Spanish/English fluent read, and write. Seeking to transition into a new field where these skills can be effectively utilized and further developed. Offering reliable and positive attitude with strong willingness to learn and grow in customer-focused environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Courtesy Clerk and Day Stocker
Vons store #28181
Corona, CA
03.2023 - 08.2023
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Collaborated with team members to enhance overall store operations.
- Provided support during peak hours, improving service speed and customer satisfaction.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
Bird specialist and certified trainer
Raising Canes store c300
Riverside, CA
08.2023 - 11.2025
- Supported team in resolving service issues, enhancing customer satisfaction.
- Mentored other employees on the standard that raising canes follows.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Corona-Norco Adult Education
Corona, CA05-2025
Skills
- Effective Leader & Diverse Communicator
- Ability to Effectively Multi-task
- Reliable and Flexible
- Positive attitude
- Strong work ethic
- Outgoing and friendly
- Patience and tolerance
- Calm under pressure
Certification
- Certified trainer
- Service specialist
- Bird/fry-cook specialist
- food handlers card
Languages
Spanish
Native or Bilingual