Jacob Rollins
9180 Myrna Dr,NC
Summary
Dynamic Pest Control Technician with extensive experience at Black Pest, specializing in pest inspection and pesticide application. Proven track record in enhancing client satisfaction through effective education and proactive treatment strategies. Committed to safety compliance and teamwork, ensuring successful pest management solutions while maintaining meticulous records and fostering long-term client relationships.
Overview
2026
2026
years of professional experience
Work History
Pest Control Technician and Branch Manager
Black Pest
- Conducted thorough inspections to identify pest infestations in residential and commercial properties.
- Applied pesticides and treatments following safety protocols and manufacturer guidelines.
- Educated clients on pest prevention techniques and maintenance practices for effective long-term solutions.
- Maintained accurate records of service visits, treatments applied, and customer interactions for compliance purposes.
- Collaborated with team members to enhance service delivery and ensure client satisfaction.
- Assisted in training new technicians on equipment use and safety procedures during onboarding process.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Inspected equipment for proper functionality to effectively facilitate application.
Pest Control Technician
Team Pest USA
03.2025 - Current
- Conducted thorough inspections to identify pest issues and potential entry points.
- Applied treatment solutions using industry-standard tools and techniques.
- Educated clients on pest prevention strategies and safe practices post-treatment.
- Maintained accurate records of services provided and customer interactions.
Pest.Control Technician
Dixie Exterminating
08.2023 - 03.2025
- Conducted thorough inspections to identify pest infestations and recommend appropriate treatments.
- Applied various pesticide treatments following safety protocols and regulations.
- Maintained accurate records of services performed and products used on each job site.
- Educated clients on pest prevention strategies and proper sanitation practices.
Education
High School Diploma -
Ashbrook High School
Gastonia, NC06.2021
Skills
Pest inspection
Pesticide application
Customer education
Record keeping
Safety compliance
Team collaboration
Treatment strategies
Client satisfaction
Equipment maintenance
Follow-up procedures
Dependable and reliable
Valid state driver's license
Clean driving record
Chemical handling
Rodent control
Property inspection
Service sales
Bed bug treatments
Service vehicle maintenance
Infestation identification
Service ticket management
Teamwork
Customer service
Multitasking
Timeline
Pest Control Technician
Team Pest USA
03.2025 - Current
Pest.Control Technician
Dixie Exterminating
08.2023 - 03.2025
Pest Control Technician and Branch Manager
Black Pest
High School Diploma -
Ashbrook High School