Jacob Roth
Summary
Seasoned Manager with a proven track record at McDonald's, adept in staff management and budget control. Demonstrates exceptional team leadership and complex problem-solving abilities, enhancing customer satisfaction and team performance. Achieved significant improvements in business performance through strategic planning and effective communication.
Overview
3
3
years of professional experience
Work History
Manager
Papa Johns
08.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
McDonald's
05.2021 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
CNA
Trinity Homes
11.2022 - 07.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma -
Magic City Campus
Minot, ND05.2024
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Policy Implementation
Schedule Preparation
Product Management
Budget Control
Timeline
Manager
Papa Johns
08.2024 - Current
CNA
Trinity Homes
11.2022 - 07.2023
Manager
McDonald's
05.2021 - 08.2024
High School Diploma -
Magic City Campus