Jacob Rumple
Westfield,IN
Summary
A dedicated professional with a strong background in professional training and leadership, offering a unique blend of expertise in client and customer-focused techniques and team management. Experienced in delivering training programs, fostering personal growth and skill development in individuals. Known for exceptional communication, problem solving, and leadership skills, with a proven track record of training, motivating, and supporting a team while managing a variety of task. v
Overview
5
5
years of professional experience
Work History
Lead Key Holder
Bar Louie
06.2021 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience.
- Collaborated with management to develop promotional strategies that increased store traffic and sales revenue.
- Streamlined store operations by creating efficient processes for daily tasks such as opening/closing procedures and cash handling practices.
- Championed company culture by embodying the core values and serving as a role model to fellow employees.
Lead Bartender
Bar Louie
08.2020 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Lead Behavior Therapist
Lighthouse Autism Center
10.2020 - 03.2023
- Streamlined data collection processes, ensuring accurate and timely documentation of client progress.
- Strengthened staff competence through regular performance evaluations, feedback sessions, and targeted training opportunities.
- Responded effectively to crisis situations involving clients, using de-escalation techniques and appropriate interventions as needed.
- Maintained ethical standards in all interactions, adhering to professional guidelines and best practices.
- Optimized therapy sessions by regularly evaluating intervention effectiveness and making necessary adjustments based on data analysis.
Behavior Therapist
Lighthouse Autism Center
05.2020 - 10.2022
- Implemented crisis intervention techniques, effectively deescalating challenging situations while maintaining safety.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Briefed family members on client condition, furnished community resources and recommended strategies to implement at home to promote consistency.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
Education
High School Diploma -
Pike High School
06-2015
Skills
- Staff training and development
- Budgeting and financial planning
- Promotions and marketing
- Delegation and supervision
- Performance evaluations
Timeline
Lead Key Holder
Bar Louie
06.2021 - Current
Lead Behavior Therapist
Lighthouse Autism Center
10.2020 - 03.2023
Lead Bartender
Bar Louie
08.2020 - Current
Behavior Therapist
Lighthouse Autism Center
05.2020 - 10.2022
High School Diploma -
Pike High School