Jacob Rusco
Charlotte,NC
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
3
3
years of professional experience
Work History
Inventory Team Lead
EchoPark Automotive
09.2023 - Current
- Streamlined inventory processes by implementing efficient organization and tracking systems.
- Reduced stock discrepancies by conducting regular audits and addressing discrepancies promptly.
- Improved order accuracy through thorough verification of incoming shipments against purchase orders.
- Enhanced team productivity by developing and providing comprehensive training for new team members.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Inventory Specialist
EchoPark Automotive
03.2023 - 09.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Completed physical inventory counts each week.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
General Manager
Mister Car Wash
06.2022 - 01.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Site Manager
Mister Car Wash
10.2021 - 06.2022
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
Assistant Manager
Mister Car Wash
01.2021 - 10.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
High School Diploma -
Frederick High School
Frederick, CO05.2018
Skills
- Inventory Management
- Customer Service
- Staff Training
- Schedule Management
- Account Management
- P&L Management
- Operations Oversight
- Process Automation
- Customer Retention
- Vendor Sourcing
- Quality Management
- Business Development
Timeline
Inventory Team Lead
EchoPark Automotive
09.2023 - Current
Inventory Specialist
EchoPark Automotive
03.2023 - 09.2023
General Manager
Mister Car Wash
06.2022 - 01.2023
Site Manager
Mister Car Wash
10.2021 - 06.2022
Assistant Manager
Mister Car Wash
01.2021 - 10.2021
High School Diploma -
Frederick High School