Jacob Rutledge
Liverpool,NY
Summary
Seasoned Store Manager with a proven track record at Tailored Brands, adept in driving significant sales growth and fostering unparalleled customer service. Expert in customer satisfaction and team leadership resulting in high retention and quality of work by the staff I work with, I excel in creating compelling merchandising displays and streamlining operations to enhance profitability and efficiency. My approach has consistently resulted in improved team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Manager
Men's Wearhouse
Syracuse, NY
11.2022 - Current
- Communication: Excellent verbal and written communication skills for interacting with customers, staff, and the corporate office.
- Customer Relations: Fostered strong customer relationships through exceptional service and community engagement initiatives.
- Financial Oversight: Managed budgeting, forecasting, and financial reporting, ensuring fiscal responsibility, and profitability.
- Marketing and Promotions: Orchestrated marketing campaigns and promotional events that boosted store traffic and brand visibility.
- Operational Leadership: Directed daily operations, ensuring seamless store functionality, and optimal customer satisfaction.
- Problem Solving: Ability to quickly and effectively resolve customer and operational issues.
- Sales Management: Strong skills in driving sales performance and implementing effective sales strategies.
- Team Management: Cultivated a high-performing team through strategic hiring, comprehensive training, and ongoing professional development.
- Time management: Strong organizational skills and the ability to prioritize tasks to meet deadlines.
- Training and Development: Skilled in training, coaching, and developing staff to enhance their performance.
- Visual Merchandising: Designed and executed compelling visual displays that enhanced the customer experience and drove sales.
Assistant Store Manager
Men's Wearhouse
Vestal, NY
09.2020 - 10.2022
Assistant Manager
Men's Wearhouse
Victor, NY
08.2020 - 09.2020
Store Manager
Jos. A. Banks Clothier
Cheektowaga, NY
02.2020 - 08.2020
Assistant Manager
Men's Wearhouse
Horseheads, NY
11.2018 - 01.2020
Sales Consultant
Men's Wearhouse
Horseheads, NY
07.2017 - 11.2018
Education
High School Diploma -
Home School
Elmira, NY06-2017
Skills
Communication
Customer service
Inventory Management
Merchandising
Problem Solving
Sales
Team leadership
Time management
References
References available upon request.
Timeline
Store Manager
Men's Wearhouse
11.2022 - Current
Assistant Store Manager
Men's Wearhouse
09.2020 - 10.2022
Assistant Manager
Men's Wearhouse
08.2020 - 09.2020
Store Manager
Jos. A. Banks Clothier
02.2020 - 08.2020
Assistant Manager
Men's Wearhouse
11.2018 - 01.2020
Sales Consultant
Men's Wearhouse
07.2017 - 11.2018
High School Diploma -
Home School