Jacob Sinclair
Albuquerque
Summary
Directs and enhances team operations with motivational leadership and problem-solving abilities. Experienced in adapting gameplay based on competitor strategies to maximize team success. Develops and implement successful recruitment strategies to attract and retain highly skilled athletes.
Resourceful Product Specialist known for high productivity and efficient task completion. Possess specialized skills in market analysis, product development lifecycle management, and customer engagement strategies. Excel in communication, teamwork, and adaptability, using these soft skills to drive product success and foster collaborative environments.
Overview
3
3
years of professional experience
Work History
Coaching Assistant
Volcano Vista High School
Albuquerque, NM
01.2026 - Current
- Assisted coaches in planning and organizing practice sessions for student athletes.
- Supported team operations by managing equipment and supplies for sports activities.
- Coordinated with staff to ensure compliance with school athletic policies and regulations.
- Observed player performance to provide constructive feedback during training sessions.
- Collaborated with coaching staff to develop training materials and session outlines for athletes.
- Helped maintain a positive team environment through encouragement and motivation of athletes.
Product Specialist
Artisan ABQ
Albuquerque, NM
04.2025 - Current
- Analyzed customer feedback to enhance product offerings and improve satisfaction.
- Collaborated with sales team to develop effective product training materials.
- Managed inventory levels to ensure product availability for customers.
- Facilitated product demonstrations to educate clients on features and benefits.
- Assisted curators in organizing art exhibitions and installations.
- Supported marketing efforts through social media content creation.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
Tractor Supply Co
Crew Member & Maritime Advocacy Center
Albuquerque
11.2024 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Communicated with team members to coordinate efficient and accurate movements.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Implemented innovative methods for streamlining the customer service process.
- Surpassed sales goals through implementation of successful marketing strategies.
- Provided top quality control and eliminated downtime to maximize revenue.
- Took special orders in person and over telephone, generating additional revenue every month.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Discounted purchases by scanning and redeeming coupons.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained productive relationships with employees.
Crew Member
McDonald's
Albuquerque
02.2023 - 08.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Informed customers about daily specials in an engaging manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Presented orders to guests within anticipated service times.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Wiped down tables and equipment, swept and refilled stock.
Education
High School Diploma -
Volcano Vista High School
Albuquerque, NM05-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Sales strategies
- Team collaboration
- Problem solving
- Organization
- Effective communication
- Forklift operation
- Attention to detail
- Excellent communication
- Organizational skills
- Problem-solving
- Sports coaching
- Leadership skills
- Training development
- Communication skills
- Motivational techniques
- Technology proficiency
Accomplishments
- Leader
- Great team player
- 3x State Championship placer
- State Squat Record Holder
Affiliations
- Gym motivated and active
- Nature and animal lover
References
References available upon request.
Timeline
Coaching Assistant
Volcano Vista High School
01.2026 - Current
Product Specialist
Artisan ABQ
04.2025 - Current
Tractor Supply Co
Crew Member & Maritime Advocacy Center
11.2024 - Current
Crew Member
McDonald's
02.2023 - 08.2024
High School Diploma -
Volcano Vista High School