Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Sacks

South Pittsburg,TN

Summary

Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Diesel Mechanic

Loves Truck Care
12.2022 - 10.2024
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
  • Ordered parts necessary for vehicle repairs and new installations.

Sales Specialist

Russel Cellular
09.2022 - 12.2022
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Service Advisor

Loves Truck Care
07.2021 - 08.2022
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.

Education

High School Diploma -

South Pittsburg High School
South Pittsburg, TN
05-2020

Skills

  • Diesel Engine Repair
  • Listening Skills
  • Engine diagnostics
  • Electrical Systems
  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Vehicle assessment
  • Relationship Building
  • Client Relations
  • Customer service and care
  • Upselling and Cross Selling

Certification

  • EPA Section 609 Refrigerant Recovery and Recycling Certification - U.S. Environmental Protection Agency.
  • Microsoft Certified, Dynamics 365 Sales Functional Consultant Associate - Microsoft.
  • Mobile Hydraulics Mechanic Certification – International Fluid Power Society.

Timeline

Diesel Mechanic

Loves Truck Care
12.2022 - 10.2024

Sales Specialist

Russel Cellular
09.2022 - 12.2022

Service Advisor

Loves Truck Care
07.2021 - 08.2022

High School Diploma -

South Pittsburg High School

Similar Profiles

CREATE PROFILE
Jacob Sacks