Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Salcedo

Inglewood,CA

Summary

Energetic and personable professional with excellent communication and leadership skills. Possesses strong understanding of adult learning principles and training methodologies, along with proficiency in developing and delivering engaging training sessions. Dedicated to fostering positive and collaborative team environment to drive performance and achievement while offering strong interpersonal and communication skills, with keen ability to foster positive learning environment and motivate teams. Brings solid foundation in instructional techniques and aptitude for quickly learning and applying new training technologies and methods. Ready to use and develop these skills in Getty Security role.

Overview

4
4
years of professional experience

Work History

Team Trainer/Leader

Chick-Fil-A
08.2024 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Art Studio Associate

Color Me Mine
02.2023 - 07.2024
  • Processed transactions quickly while ensuring accuracy in handling payments and recording sales data.
  • Leveraged exceptional communication skills when interacting with customers from diverse backgrounds – allowing for seamless rapport building.
  • Handled basic plumbing repairs as well as more complex issue resolution tasks that required collaboration with licensed professionals.
  • Supported studio operations by maintaining cleanliness and organization of equipment, props, and supplies.

Sales Associate

Old Navy
11.2021 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Psychology

California State University, Dominguez Hills
Carson, CA
06-2026

High School Diploma -

DaVinci Design
El Segundo, CA
06-2022

Skills

  • Expertise in compliance protocols
  • Task delegation
  • Staff training
  • Clear communication in presentations
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution
  • Building rapport
  • Computer proficiency

Timeline

Team Trainer/Leader

Chick-Fil-A
08.2024 - Current

Art Studio Associate

Color Me Mine
02.2023 - 07.2024

Sales Associate

Old Navy
11.2021 - 12.2022

Bachelor of Science - Psychology

California State University, Dominguez Hills

High School Diploma -

DaVinci Design
Jacob Salcedo